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March 2024 by Janet Bolock
My brother in law passed a week ago. I couldn't have asked for more caring people that came to the house. They were so respectful, kind and gentle with my sister. They treated my brother in law with care and respect. Thank you so very much!
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January 2024 by anthonycoleman25
This place is by far the worst place ever. My mom passed away in hospice care, the hospice nurse contacted this place. The very first phone call from Rita, she was very insensitive, wanting us to come in the literally 6 hrs after they picked up the body to make arrangements and told us if we waited more than one day we would start being charged for them to keep the body. We met with them Friday as instructed by Rita once again the pricing was different than what was advertised, we made the plans afterwards we decided to move the body where they then charged us 1200$ and talk down on the funeral home company we decided to go with. They then sent a bill to my mom’s husband for 175$ after we paid 1200$ when he asked Rita what was that charge for she told him it wasn’t his concern because the other funeral home paid. No sympathy very money hungry and not even good with the body. As far as what they did to my mom’s body won’t even go into that but just know it was not good. Just know this is not over by any means.Nice reply, and nice try. I was going to reply with proof and pictures but no need. I think consumers will read your reply and realize what type of business this is. Thank you and good luck!
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September 2023 by Jennifer Allen
Tons of unreturned phone calls, zero time to complete payment, trying to charge me $800+ just to transfer my father's body to a different funeral home that we can afford. Price is way more than their advertised price on their sign. Very unprofessional.
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March 2023 by Bradd Loughman
They were kind, quick and helpful. Pricing was great compared to other locations. We were unaware that we had to choose a location for cremation as I thought perhaps the county/city had an option. ECS answered all of our questions and were prompt with their service.Fast forward several months and we had another issue creep up from the cremation they did, which was nothing to do with them. They quickly helped us correct our issue.
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March 2021 by Pamela Culp
Wonderful staff very helpful and caring their service was wonderful I would highly recommend them.
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March 2020 by Rhonda Thompson
My husband had liver cancer and he didn't want to spend a whole lot of money.So we went to them and paid in advance for his creamation.Everything was supposed to be covered.After my husband passed He was sent there to be creamated.After all was said and done I had to pay an additional almost $400.00 more before they would let us bring him home.My husband made sure that there was going to be no additional charges.I know now that we will not tell anyone to go to them.
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March 2018 by Julia Gamble
Staff is very understand friendly and helpful...
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October 2012 by Amie D.
My Dad selected this place before he passed away for his final wishes, so though we were from out of town, we selected them. They were very professional and did not pressure us into anything other than the package my father had wanted. The only reason I did not give them 5 stars were small things, they could not give me an exact date when they would have things ready for us, causing a small worry it would not be done before the memorial service (although, they said things would be ready by then - and they were) and, there was a miscue in the phone number they were calling - it was one digit off and so we did not get notified things were ready until we had called them. Aside from these minor issues I thought things went smoothly.
