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March 2024 by Savanah Strausborger
Local groomer that does a wonderful job!
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March 2024 by Francis Ellis
We have a newfoundland lab mix really thick and matted hair they did a really nice job on him that seem to have way to work with tough animals
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December 2023 by Elizabeth McGuire
The very best staff!
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October 2023 by Randy Weaver
First time I've been away from my Doberman Xena, and they took great care of her. They're very kind animal lovers, and I wouldn't hesitate to board Xena with them again when the need arises.
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September 2023 by Kathy Davis Stowell
Our dogs love going here. Friendly staff. It's nice to see the same people on a regular basis!
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August 2023 by Evan Hopper
As a groomer they lack basic knowledge of the breeds they service. Shaving dogs who do not need to be shaved and cutting them in the process. Lacking knowledge of the breeds they service leads to subpar service.
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August 2023 by Andrew Chapman
My family and I have been coming here for years with our dogs. Rest assured, your pets will be in great hands with the handlers!
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August 2023 by Susan Bond
I have taken my golden retriever here 4 times. The first time she had an allergic reaction and scabbed up all down her spine and around her neck. I called them and they took her in the next day and gave her a hypo allergenic bath. I ended up having to take her to the vet. She was put on steroids and antibiotic to clear the rash up. The second & 3rd time I took her in, she was fine. No complications. The 4th and final time, she developed a horrible ear infection and hot spot from scratching it. Another vet visit. Antibiotics, pain reliever for itch & ear drops. I'm not sure if the collars they use to keep the dogs in the bathing station are frequently washed. Or changed for animals that require special bathing. Maybe the tech got too much soap or water in her ear. Either way, I can't risk taking her back. Spending additional money at the vet. Not too mention the misery she has gone through. I will say that the staff is very friendly. This review is not to bash the facility. Just to make sure people are aware things can happen like this.
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July 2023 by Sherree Rogers
Going to gey Milady and Jessica groomed. Tell you more then. Seems like a very nice place
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April 2023 by dude man
Brad and the people that work here are great with the animals that come in and I trust Brad and the groomers with my dogs.
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April 2023 by Megan Newton
The only place I'll take my 3 dogs. The absolute best & extremely friendly everytime
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February 2023 by Kathryn Phillips
My brother boarded his 2 dogs. Before picking up, they were groomed. Smelled so good!
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February 2023 by Devin Walsh
My dogs get excited to come here! They board here and regularly come for grooming. They are excellent people and take such great care of my babies!!
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November 2022 by Lori H.
They treat my sweet Muffin as though she is their own. She is completely comfortable here and comes home from her grooming days happy and excited. (She's an elderly poodle, so that's saying something.) She loves spending overnights as well. If she could talk she would go on and on about all the new friends she made. I happily recommend Faus' for the caring way they take care of my baby.
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November 2022 by Laurie G.
If I could choose -1 star, I would. I am a breeder also located in Elkhart. One of our havapoo families took their 1 year old havapoo in for grooming and the owner was instantly belligerent to the family member dropping off. He rudely declared, before even thoroughly looking the dog over, that the dog was too matted for a groom and would have to be shaved. The family member agreed that he indeed did have some matting, but asked that they please look him over and see if they could be combed out. The owner said "if you don't want him shaved you just walk him out of here right now". Looking back the family member regrets ever leaving the dog there. After picking him up.... It became obvious, not only was the dog shaved... But he was shaved with absolutely no attention to his safety or appearance. He's covered in nicks and cuts. His man parts were red and rashy looking. He had a gash on the bridge of his nose. The "shave" looked Like it was done with 40 year old clippers... With bald spots here and long spots there. I can't even imagine how scared that poor baby was while he was there!!! I will never recommend this Groomer to any of our puppy families!!!! A good groomer communicates and gives you options to deal with matting.
