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January 2024 by Stephanie Penrod
The team at Grote in Elkhart was GREAT! They made the process very easy and made the buyer experience for me plesant! They assisted with the financing and I love my new car!
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January 2024 by Traci S
Awesome experience!! I was nervous about purchasing a newer car. Was not looking forward to having a car payment. The salesperson made me feel at ease through the whole process. He was very honest, friendly, & knowledgeable. I also appreciated the finance person. He made the paperwork process easy to understand. Everyone I saw was welcoming and helpful.
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January 2024 by Heather Lockwood
What a great experience! I was desperate to find a car and figure out how I was going to be able to purchase one, when I already had a car with a loan that no longer was road worthy! Grote auto said "No Problem" They got me into a new beautiful car and paid off my old one! Thank you to Steve and Britany and Jessie for taking such great care of me!
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January 2024 by Brian Keith
My wife Autumn and I had a phenomenal experience with Brittany, John and Jesse. Great people to work with. Quick and professional the entire time.
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January 2024 by Mike Germann
Cameron was very helpful today. He assisted by being open and straightforward with me. He also guided me with electronic features of my new vehicle.
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January 2024 by Rachel Fessenden
Highly recommend, Zach was amazing, very patient with all my questions, took his time to explain things and went above and beyond. Will most definitely be back for future purchases.
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December 2023 by DeLonnie Patterson
A joke. The commercial a bigger joke. Said that they can help you get a vehicle low down payment low credit. Nope. I got pretty good credit plus using my old car for part of the down credit. Want to purchase a truck or suv they have on lot. Everything was going good on phone and in person till they pulled a 180 on me and tired to charge me a bigger down payment of $1500 to $2000 down payment and my old car wouldn't be much on anything. I wonder who else they pulled this stunt on? Told by supervisor that was the so called bottom line from their side of the matter. Not taking part of my Christmas money to include in down payment for them. Lied to me and lied on their commercial.
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December 2023 by James Cook
I actually give this place no stars. They are false advertisers. Cars are filthy on the inside, some are not in one piece. They say they can help with starting to build credit, but that's after paying a $5500 down payment. These are not brand new cars. I was able to secure a 2018 elsewhere with $1000 down. If anyone wanting a vehicle, go to superior auto in Plymouth, in. You can get a vehicle that is nice for as low as $200 down. Ask for Misty, and tell her James Cook sent you.
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December 2023 by Michael Roussos
Had a great experience here today! Austin did his very best to get me into a car and I love the one that I ended up getting.
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December 2023 by Susan
Brittney W. Was a great person to deal with. She kept up endeavors to find the right vehicle for me. Financing was quite easy, thanks finance manager. Office manager is great too!
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December 2023 by Zachary Mngo
I had an exceptional experience at the dealership, particularly due to Zach's outstanding assistance. From the moment I walked in, he exuded kindness and respect. Zach went above and beyond, answering all my questions and alleviating any doubts I had. His helpful and attentive approach made the car-buying process a pleasure. I highly recommend Zach for his exceptional customer service.
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December 2023 by Seth Benjamin Bortolotti
So, I have never in my life had a car buying experience such as this. This dealership rules the roost! The young lady, Cheyenne who sold me my car, couldnt get any better. They went above and beyond what would be expected to get me into an amazing car... Cheyenne is exceptional and really worked with me to find the car that i loved and on top of that the price i could afford. Cheyenne and Grote thank you for all the time you invested in working with me to find me a fantastic car with an out of this world deal. I would recommend this car dealership to anyone! They did me right and i cant thank them enough. Need a car go see Cheyenne at Grote Automotive and tell her Seth sent you ;)
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December 2023 by Stephen Sharp
Brooke over there was extremely helpful and friendly. Unfortunately someone bought the vehicle I was looking at before I could get there but she was very attentive and reached out to let me know before I even made the trip! Would absolutely jump at the opportunity to work with Brooke and Grote Automotive in the future.Thanks again.
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December 2023 by WILLIE
Cheyenne Osborne very knowledgeable. Very patient. Easy to talk to. The best sales woman I've ever seen in my life. If you are a woman and are not sure about vehicles Cheyenne is the person you want to see!!
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December 2023 by Tonakea Jackson
My experience was the greatest!!! Everyone was so friendly and kind when I walked through the doors. The whole team had smiles on their faces and was ready to help!!! Special shout out to BRITTANY WIREMAN!!! This lady was the BEST!!! Ask for her if you decide to check them out!!!