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January 2024 by Eric Dunning
Never been there not sure why this came up. But I'm sure it's a great business.
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October 2023 by Ron Halfman
I had Hawkins replace an older water softener and iron filter system from another local water business. Hawkins is far and above a superior company and sells a better product. My iron filter was installed incorrectly, by the previous company, and my water softener was undersized for my house. Hawkins made expert recommendations and solved my issues with a better softener and a carbon filter in replacement of the unnecessary iron filter. The whole installation process went as explained and without any extra charges for unknown plumbing needs. On top of the great service, I will likely save several hundred dollars a year in salt usage. I will recommend Hawkins to anybody and everybody I talk to about my homes water.
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October 2023 by john werntz
These guys deliver our salt which we need badly as our water has a lot of minerals in it. I needed an emergency delivery cause we had a leaking toilet which uses up salt quickly and the sale mgr. came out and filled it up. ??
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August 2023 by Jeff N
I don’t write many reviews, but this company deserves it: I was having some water issues at my new home and found Hawkins sticker on the water softener and figured I’d contact them since they’d installed the previous system. My request went in after normal business hours but I received an email from Ron regarding the service call within an hour that same night. We emailed back and forth about my issues for a bit and had a service scheduled in addition to a sales call to get a new RO system. The sales call was first and Mike was great. I had a lot of questions and he did a great job answering all of them. I bought the suggested equipment on the spot. Jeff and his service call was very helpful too. Found out my system was in fact operating as it should have been and the issue was with my fridge. He gave me a lot of good information on the repair process and how to maintain my current system. Aaron was extremely helpful with the scheduling of the RO system install and was very accommodating as I had to change the dates a few times. Josh came to install the unit and the time he spent installing the unit, making everything look nice around the install (great copper work and very nice shelving unit with the RO system and manifold setup to the various RO supplied tubing) was above and beyond what I expected.I’d worked with another water softener/RO group in town and didn’t get half the supper I got from these folks. Cannot recommend this company enough. My parents were even around for the install and are now going to contact them for equipment based on what they saw.
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June 2023 by Max
Very friendly and professional service and nice clean environment to get great tasting water! Highly recommend! Also, it is very affordable, which is a plus!
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April 2023 by Debra Lowe
Always nice and friendly. Their building always clean and always working
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March 2023 by Jeff Cherryholmes
As always Johnathan did a great job serving our reverse osmosis system! Thank you Johnathan!!
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February 2023 by David Kelly
Staff was helpful in carrying things out to my car
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February 2023 by Jim G
Picked up salt in drive thru for water softener, friendly staff and quick service, they loaded it for me.
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February 2023 by Justin Graber
We have an older water softener that has had a few issues lately, and the techs that have come out have been stellar. Very knowledgable, helpful and friendly. They take time to explain exactly what is happening, and how you as a home owner can do some preventative maintenance to reduce service calls. Our unit is old enough, I would have expected they would be pushing replacement but there was no pressure. Our tech even gave me some pointers troubleshooting some well issues. Can't recommend highly enough.
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February 2023 by Lauren McNicholas
We purchased a water softener from them several years ago and have been regularly getting solar salt for it. When needing service, the fee was outrageous for the service call in which the tech was there for all of five minutes, did nothing, and said we would have to go somewhere else for the problem. They then proceeded to charge fees for labor and supplies. Upon calling the company, they waived the supply charge, since no supplies were used, but the amount for labor was ridiculous for nothing being done. We are fine paying the service charge to come out, but the rest is ridiculous, especially when another company that actually fixed the problem, charged us an appropriate price. Will no longer be using Hawkins for their services.
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February 2022 by James Byrnes
This is one of the best experiences I've ever had dealing with home services. Very helpful and honest company to do business with. Jim and John were fantastic, I wish that I had given Hawkins a call first before dealing with a competitor. Thank you for your help, I look forward to doing business in the future.
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February 2022 by Tina H.
We love our new softener, we have pressure again!! Which was lost dew to the messed up Systems, previous owners put in.
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February 2022 by Sean Shank
Technically they do water things and their staff is wonderful.
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February 2022 by Justin Clevenger
Very fast using the drive through to swap out my 5 gallon water jugs. All the people I have felt with here are very polite and always willing to help load up my suv if I ask
