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December 2023 by Nathan Mayes
Very nice. Looks recently updated or built. Very nice stay!
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December 2023 by Simon Terry King
Rooms trash, service trash, hotel trash. Definitely not worth 7-10 days for a measley incidentals refund. SERIOUSLY!? If the toll road can send me a bill from out of state when I am driving past at 75mph then Holiday Inn can refund in seconds. If Uhaul can rent/return 60k dollar trucks via phone app then Holiday Inn can reverse charges in seconds. Get with the 21st century The IRS is faster than you guys!Noteworthy details: I payed double here then I would have payed at any other location. I stay at hotels VERY often and this place is by far the worst with finances/charging policies.
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December 2023 by Christine Miller
We traveled and stayed.at IHG in Elkhart. We stayed in a King, Queen suite. Older hotel, maintained pretty good. Room was as described. Housekeeping was alright, made bed and replaced towelss but definitely didn't vacuum or clean bathroom during stay. Staff was friendly. Breakfast was nice. Smaller pool but nice. Thin walls and doors so noise depended on your neighbors. Easy drive to MEC in Shipshewana. I would stay again.
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December 2023 by Ray Bailes
Clean and well taken care of you can tell that they care about the place.Didn’t have a lot of interaction with the staff except for one person his name was Glen. Glen cooked the breakfast in the mornings he was very outgoing and very friendly we enjoyed Glens friendly personality.
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November 2023 by Kim Jensen
Everything was awesome, clean, safe, convenient, close to Texas Rd House and everybody's favorite food! The food area, in motel, was awesome including how warmed, served, the selections, full, nice, early,smiley male chef? Everything A-1 room, bed comfy....hubby and boss always stay here when picking up trailers for King of The Road to Bemidji, MN??
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November 2023 by Jason Stumpf
Great little stay! The check-in was easy! Room was very clean and large! Beds were amazing! Had a great sleep. Breakfast was fantastic! Lots of options! If we are in the area, I will stay here again!
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November 2023 by M. Kimball
Smoking coming through vents nonstop. Front desk could not do anything and said hotel was booked. They said all vents were intertwined, so couldn't tell who was smoking. I was coughing for two days. Also was told that if privacy notice isn't off the door by 7 am the room won't get housekeeping. People are sleeping at that time and need their privacy. Ridiculous. Manager was no help to get room cleaned even though we had do not disturb off door by 9:00. They said it was too late to have the room cleaned!!
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October 2023 by Jared Ferris
It was very relaxing and sleeping went very great to staying in a hotel room keeps very safe and clean and spotless and shiny place in no time.
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September 2023 by Kenya Boyd
We checked in late to the hotel and the desk manager was very nice and accommodating upon out arrival. The location was only 30 minutes from our event and there were plenty of places to shop ans grab food.The only down side was I bathroom did not look clean.
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August 2023 by Squirrely
In comparison to other IHG properties, this one was top notch. Check-in was smooth and fast despite our late evening arrival. The location is convenient and there are numerous food options available. The rooms were comfortable and acceptably clean. The included breakfast offered your usual hotel offerings except that the pancake machine was broken during our stay. Overall we enjoyed our visit and would stay here again.
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July 2023 by Kamie Etzler
Great newer Holiday Inn Express! We were traveling with adult daughter and needed 2 rooms -great, clean rooms. The check-in process was smooth and the man checking us in was very thorough. Great experience - highly recommend.
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June 2023 by Ro' Schwichtenberg
We had a horrible stay here. I will never stay here again and because it was so bad I will most likely never stay at a holiday Inn express again.You asked what was wrong, but turned off your replies so I can't respond to you. If I thought you actually cared about my experience or that you would fix the problem I would have told you at checkout. I was such an emotional mess because of your hotel that I didn't even want a receipt. I just wanted to leave.
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May 2023 by Shawn Magnuson
The service, the cleanliness, the quietness, and the room darkening shades were all the best features. The only thing I didn't like was the air-conditioning unit which I believe in every hotel is loud and annoying. We did stay on a weekday, so the hotel could be busier during the weekends.
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May 2023 by Adam Castle
The front desk worker was very friendly and helpful, rooms were clean, and breakfast was ok. However the attendant working in the morning was rather rude.
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May 2023 by Redneck
Last night service was amazing very friendly rooms where nice and clean but morning shift not very nice breakfast was average otherwise would definitely stay here
