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November 2023 by Connor L
The staff here is super friendly and helpful. Rooms were clean and didn’t notice too much noise from around me. Great place for a few nights with a almost full kitchen. Wish they had built in stove top but that’s just a personal preference.
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November 2023 by Mike Parker
Very nice and hospitable staff!!! Customer service was spot on and the interaction with the employees from the manager to the cleaning staff was awesome.I saw the manager multiple times interacting with his staff in a positive manner, so it looks like he has forged a positive working environment resulting in a great team here in Elkhart.The only negative IMO was the breakfast choices - somewhat limited, but the coffee was 2 thumbs up.
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November 2023 by Jason Davila
Overall, it was an okay stay. The room had a musty smell, and even though we requested cleaning service and extra pillows (because it was like resting your head on nothing at all), it was not provided until we asked a second time. We also were erroneously charged for a night on our bill, but it was corrected quickly when we pointed it out.
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November 2023 by rangerlee
This is a nice property in a good location. Rooms are pretty clean but there are a few spots that could use some extra emphasis in the bathroom. Overall enjoyed the visit.
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November 2023 by Celia Carrion
The rooms are nice although my room wasn't finished being prepared, all the drawers were opened, the sleeper couch was opened, and there were no towels in the room, breakfast is free but not great, it's basically a pick a sandwich and go.
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October 2023 by Tom B.
We stayed here in January and it was great. This trip is not so good. Most of the staff don't seem to like their job. Very rude and very short when talking to you. A couple of the employees are nice but nobody and I mean nobody even smile's. We informed the front desk that the only "working dryer " as not working. She told us ( very rudely) to walk over to the Marriott and use their dryer. Really!!!The breakfast choices are dwindling every day. The four days we've been here so far, there is no bread for toast. There is a grocery store across the road. Which I guess it doesn't matter because when we tried to toast (warm) a bagel the machine is not working very well. Yogurt is a Twix brand and it is terrible. Desk clerk said that they can only get that brand. Trash can and breakfast area is dirty and has not been cleaned this week. The manager has changed and it is evident because the manager in January 2023 was always checking on everything. I only see the manager come in and speak with the desk clerk and on to his office and stay. A friend we have staying here with us reported that there door lock has issues and they have reported but nothing has been done about it. Today I asked about the possibility of a later check out tomorrow and I was rudely told that I need to speak housekeeping and not the front desk and I cannot ask the day before. The trash can in the kitchen area has not been cleaned all week. On the upside the room is nice and clean and the bed and pillows are so comfortable.
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October 2023 by John Genovese
We needed a room with a refrigerator. Our room had a full-size fridge and dishwasher. Couldn't be happier.
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October 2023 by Franklin Riddle
I am a regular guest at home 2 in ElkhartMy Home away from Home.Wanted to give a Shout out to RobinFront desk clerk.She Takes Pride in her employment.Very friendly knowledgeable of her joband was extremely helpful with a small incident, which is the first time I’ve ever seen any incident in a year.I recommend this hotel to anyoneVery clean, Desk clerks are respectfulGreat breakfast most of all comfortable beds after a Hot shower at a great price.I’m a Road King and live on the road5 months out of the year.Home 2 by Hilton in Elkhart IndianaIs a Outstanding Hotel.Try it for a night or twoYou will be Glad.
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October 2023 by Al Cavasin
This is our go-to hotel these days. They are usually spectacular, as was this one, nut we had zero water pressure in our shower and the water was so soft, it wouldn't rinse the soap out of our hair. Otherwise it was perfect!
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October 2023 by Janet Warner
Booked for 2 nights directly with hotel in Elkhart , Indiana in advance. Repeated our reservation dates before hanging up. Arrived at hotel to find out they had booked us only 1 night, a Thursday. What a coincidence that they no longer had our reservation for Friday , the following night….. home game for Notre Dame!!! I honestly feel they cancelled our reservation on purpose. They were in no way going to make their mistake right, not when they could get afew $$$ more for that night!! We were from out of state & left with nothing!! VERY upset with way this was handled!! But they didn’t are abit!!!
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September 2023 by Susan Lorts
New build. Service awesome & staff very accomodating. I love the efficient planning that went into designing the rooms. Only thing missing was a hot tub ?. Would definitely stay here again & again.Food & drinks: Full time service of coffee/tea in lobby. Convenience center to purchase snacks/soda/etc. Breakfast included with a wide choice of items
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September 2023 by Matt VanDyke
Love this hotel. Same price as other standard rooms for a huge room with a sleeper sofa. The kitchenette has a full size refrigerator, microwave, dishwasher as well as dishes, silverware and cooking utensils.
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September 2023 by Shane Smith
Area manager was horrible and rude. Room stank of cigarettes and onions.I have a crew of 11 that stay here once a year for over a week, but after this last visit we will never stay again. Seriously, blame the area manager.
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August 2023 by Travis Hill
They had water shut off in the middle of my stay it took longer to fix then expected. Wasn't given a discount nor points towards rewards as they stated they would. I can't stand liars will never stay there again.
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August 2023 by Sarah True
A pleasant place to stay, however they did not disclose $50 pet fee -- either when I called to ask if they take pets or when I checked in with my pet clearly visible on a leash. Found out when I called after the fact to figure out why I was being charged more than the quoted price. The person I spoke with apologized but did not offer a refund. They did give me a late check out (I arrived at 1am) but then called three times ten minutes prior to make sure I was checking out, which was a little annoying.
