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October 2024 by Ramon P. Schuler
NICE FOLKS, HONEST AND FRIENDLY
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October 2024 by Matthew Gilbert
Was expecting the same cold rude almost criminal experience we had at Toms24 awhile back and we were pleasantly surprised. This crew is very Understanding and compassionate about the fact that there customers are used to having to pull teeth and pay more than the vehicle is worth to obtain there property back and it shows!
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September 2024 by Joey Moriarty
The woman in charge was very nice in an un-nice world of impounds. Did not get, or just forgot, her name.
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August 2024 by senorine singh
They were quick and so sweet!!
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August 2024 by Mike DeFranco
So easy to work with. I needed my ride moved and they wasted no time in coming and picking it up. Totally worth the money.
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August 2024 by Michael Gutierrez
Collins was very helpful and caring best help I’ve gotten all year
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July 2024 by Patricia Damon
My brother got impounded and the people at Howard’s was great and worked with me I would highly recommend them thanks guys
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July 2024 by Kaitlyn Baer
Wish I could give negative stars!! Got into an accident, and the cops called this company. I asked the driver how much it would cost to tow it where I needed, he quoted me $460. I told him to take it to their lot as it would've only been $240. It was in their lot less than 24 hours and the cost was $770! They charged a $125 "admin fee," and 2 days worth of lot storage even though it was there less than 24 hours. They also added a $100 oil dry fee when oil dry was never used. Then Tracy, the office lady, got REALLY crappy with my mom when she just looked frustrated, my mom didn't even say anything. We were told cash only, but yet they didn't have ANY money for change. They also almost lost the keys because their kids were playing around their key wall. Super unprofessional and really rude for no reason. Of course people are upset coming in because you're ripping everyone off! This company is beyond a scam and I'd recommend calling ANY company other than this!!
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July 2024 by Christopher Postula
This is only for the lady that helped me on the phone she is really nice and helped me to figure out what I needed to do. Would be nice if they were willing to cut a break on fees and took cards but not really their fault either they gotta run a business.
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July 2024 by Brad
Most unprofessional overpriced tow company I have ever had to use. Stay away.
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June 2024 by Bunnarong Lay
These people are horrible.. wouldn't recommend to my worst enemy. Trying to charge me over 400 bucks to be towed less then five miles.. and another 600 to get it out after only setting there two days... And the rudest lady yells we only accept cash! Go figure.... This place is trash!!
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May 2024 by Maria Gomez
HORRIBLE CUSTOMER SERVICE!! I'd give 0 stars if I could. This company is inconsiderate and a joke. We got our car towed and the car wasn't even on yet, so we offered to pay right there. They still took our car, it was on a Saturday night and they weren't open on Sunday so we got it on Monday around 11am because we were told it would be $120 more if we get it past 12pm. The lady said it was gonna be $525 which is ridiculous and when we got there they told us $580, obviously trying to take more money from us. When we looked at the invoice they charged us for 3 nights!! We immediately called her again and when we explained that she charged us for 3 nights when it wasn't even 48 hours, it was 37 to be exact, she hung up on us. What kind of a professional person does this? If you don't enjoy your job, leave it instead of taking it out on people. Customer service is not your forte.
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May 2024 by Yasmin Rivas
Someone knows where I can call or how I contact the owners to put a complain horrible service
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April 2024 by Zamir Curtis
ABSOLUTELY GARBAGE CUSTOMER SERVICE AND THEY OVERCHARGE EVERYTHING TRASH BUSINESS
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April 2024 by Ashley Haviland
Thank you guys! Tracy was awesome, she was nice and a lot of help!
