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December 2023 by donna Goodwin
It's always good, its home to me, the service is excellent always, I recommend Inova to anyone that will listen. They protect, keeps you updated on all that pertains to you. I love them and refuse to change. Each one that gives or provides me service, inside or on phone is always pleasant and helpful. This is truth, no exaggeration just truth. Thank you Inova Employees!! Appreciate all of you.♥️♥️
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December 2023 by Tammy Flood
I had a great experience, making my car payment online. The lady was very friendly and was able to do everything I needed. It’s really appreciate it.
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November 2023 by Galina Busch
I wish if some Staff wouldn’t be moved around from location to location so I could avoid some individuals that hate people, hate their job, I don’t even know why they chose work with people. I spent 13 minutes in the drive through to make a deposit, while there were not a living soul in line just me the whole time also no one was coming to the bank. After dialing “call Teller button “ twice , someone finally showed up with an attitude. The Staff sounds like they they doing you a favor by taking your deposit.
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November 2023 by Virginia Price
I had a great experience. All my concerns were taken care of in a very caring way.
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October 2023 by Dustin Solano
The costumer service is great and very professional. I have been a member for a few years. Great credit union.
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September 2023 by Colleen Beaver
Joan saw us right away, even without an appointment. Both my dad and I were helped to resolve our banking issues in a very short time. (Even though they were short staffed!) Thanks so much.
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September 2023 by marti conrad
Joan was very helpful and kind. Listened to my situation and gave me good, personalized information.
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August 2023 by Lois Crise
My phone was hacked this past weekend and my bank acct was also hacked. I went to Inova Fed Monday morning and spoke with Joan Keeler. Ms Keeler was very understanding and accepting of what I had gone through and she took care of my problems very professionally and courteous manner. I have been with Inova Federal Credit Union since 1999 I have always been treated with the utmost respect. Joan Keeler added to this respect in a very positive manner.
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August 2023 by Tamia Barton
My experience with Joan was was amazing! I was in and out in less than 10 minutes with no hassle.Very positive quick and straight to the point.Very recommended!
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July 2023 by Brianne Lese
Brooke is so amazing her job and goes above and beyond for me every single time! I love walking in and seeing her smiling face!
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July 2023 by Paige Whitman
I was upset and worried when I walked in having lost my liscenc and debit card. When I left I was confident and reassured. I even got a follow up text. Thank you so much.
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June 2023 by Angela Felder
I enjoyed my experience with Princess very professional fun smiling on her face she was a joy to work with
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June 2023 by Beverly Christian
Lisa was not only helpful when I asked questions, she went above and beyond to make sure I received the best care. I appreciate her and Princess for their time and effort
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June 2023 by Brigid Steinhagen
Very prompt and courteous services. She took the time to walk me through the steps I needed to take to update my account.
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June 2023 by Lori M
Had my cc corrupted and needed a new card. It was a very easy and pleasant experience at county rd 17. Thank you Feli, for your kindness and expertise.
