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March 2025 by Barry Pontius
Lorna was amazing walking me through my title work!
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February 2025 by Gene Ray
Got me in and out in no time. Explained everything to me in a manner I could understand.
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February 2025 by Karen R
Recently had my 2012 Jeep Grand Cherokee in for an oil leak. Turned out to be the rear seal, a complicated fix because they have to take the transmission off to get to it. I also had a damaged key fob that was replaced and then my hatch door wouldn't stay open and it came down and hit me in the back a couple of times. My extended warranty covered the key fob and the oil leak but not the hatch so I had to pay for that out of pocket. I was given a rental car for 5 days but it took longer than we thought it was going to. I agreed to pay for an extra day because I really need the transportation which I did. But then it still wasn't done when they thought it would be so Tony in service helped me out tremendously for those last two days. Like as they just covered it for me I thought that was really really nice of them to do that. I've been going here for years and for the most part I've always had excellent service and this was no exception. Tony kept me informed and really worked with me since I'm older and have a lot of health issues. I really appreciate his kindness more than he will ever know. Everything seems to be working fine now. Thank you Tony and Lochmondy staff for coming through for me. I appreciate doing business with you. I wouldn't hesitate to refer people to you in the future in need of excellent service.
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February 2025 by Steven Thayer
Great service great people and good prices can't ask for much more
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February 2025 by Carl Dieli
I recently had my vehicle at lochmandy for an oil change part of the service is that they check tire pressure and wear and tear of tires and brake pads which I believe they did but they're also supposed to top off fluids like windshield washer fluid and coolant if needed. My coolant level has been below the normal fill line since I've had my car but you would think if the technician sees the coolant level below normal they would fill it to the normal level but never do. My car has never overheated but that's not the point here in my opinion if the tech checks all fluids he should then top them off as needed and for this I'm not very happy and would like an explanation for this?
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January 2025 by Jason Fendrick
Greg Slabach made sure I was satisfied with my purchase, would give 10 stars if I could!
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January 2025 by Tobias Molnar
If you need a vehicle or anything for your vehicle lochmandy is a place to buy You will not Be disappointed. Thank you
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December 2024 by Rodney Benson
Is was a great experience, highly recommend
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June 2024 by Ronnie Davis
not informed of broken door part. no repair done on DS power window for 1999 Plymouth Prowler
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June 2024 by Stephanie Eakle
Great customer service and sales along with a huge selection of vehicles.
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June 2024 by Kay Nichols
My car had to be towed to Lochmandy on Tues. afternoon. I called Peggy for advice when it occurred. It turns out that my battery was dead-the original. They worked my car into their schedule the following day. They kept in contact with me by phone. I was able to pick my car up on Thurs. at noon. I appreciate Peggy and the service department for getting my car ready for me. Thank you.
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June 2024 by Mark “Marky b” Be
Great service very friendly staff
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June 2024 by TJ Current
The service was excellent. However, I encountered an issue when someone removed my cabin filter and then informed me that there would be a labor charge to replace it. If you took it out, you should put it back in without an additional charge. Replacing a new filter should not be considered labor-intensive compared to placing the old one back.
Update:
I will not be contacting you. While I appreciated the service provided, I was disappointed by the price gouging. Charging a three-dollar "Doc fee" for an oil change seems unreasonable. It is perplexing to me that companies justify such practices by claiming they have always done it that way. If you rely on inflating customer bills to maximize profits, I will not support your greed by contributing my money. #NoToPriceGouging
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April 2024 by Gary George
The service was great. The Lochmandy team was able to handle the repairs, communicate with the agency for the extended warranty, and set me up with a rental, nice little Jeep Cherokee. I only give them 4 stars because I have never given anyone 5 stars.
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April 2024 by AJ Random
Oil change was quick.
