Mattress Firm Elkhart South is committed to providing customers with the best sleep experience possible. Their Sleep Experts undergo over 200 hours of training to create personalized sleep solutions, including mattresses, bedding, and other essentials. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices on America's top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. Delivery and installation are also provided, and customers have a 120 Night Sleep Trial to ensure they find the perfect mattress. The reviews for this Mattress Firm location are generally positive, with customers praising the excellent customer service, knowledgeable staff, and wide selection of products. Customers appreciate the non-pushy sales approach and the ability to try out multiple beds before making a decision. The delivery and installation process were also noted as being wonderful. However, some customers have experienced issues with the financial assistance provided through Synchrony Bank, which handles the payment process. Customers have reported problems with returned payments, additional fees, and slow website updates, which has led to a negative experience. Mattress Firm may want to consider rethinking their partnership with Synchrony Bank to provide a more seamless customer experience.
