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September 2023 by Sarge
The process of signing up for a space was very easy. The office is not close to the unit I wanted to rent, but it was reasonable to bring proof of insurance and registration to verify mutual protection. The challenge came when I was trying to put the camper in the facility. It was in the evening and the code I was given did not work. There is not a 24/7 number to reach someone to help in this type of situation. I had to turn my trailer around in a very small space and return home with it. I will be looking around for a new company to work with.
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August 2023 by Micheala Bradberry
Last time I went, the place looked trashed. They recently increased their prices, so it looks like people have cleared out. Some units had their garage style doors ripped apart. There are few employees who even care about their customers, the rest will sit in the office and watch you struggle with the gate ? this place has honestly been nothing but issues and indirect communication since I started with them. I'm biting the bullet until I can get out from under their scheme, looks like others have already wised up and left. Sad, but I don't have any trust in this company. Would not recommend.
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April 2023 by Lisa Clark
Wasn't a bad place. No one there if needing help have to call a number but guess everyone is going ppl less.
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March 2023 by Johnathan Price
There should a person at every location during gate access. An someone should answer the phone for customers 24/7.
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November 2021 by Kiara Lee
Gloria has great customer service.
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November 2021 by Leah Scoggins
Cheap storage. But was infested with spiders. Had to kill so many trying to get my stuff in and out. There was an entire nest of spiders in my unit. It was also very hard to find an open office.
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September 2021 by Rachel Vandemark
Since the new company has taken over you can't get ahold of anybody, and good luck with them calling you back!
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August 2021 by Michael Miles
Lock out...code didn't work....no one answers the phone, left message...no one returned my call.
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October 2020 by Dave Rice
I bought a storage unit at auction from this place but had to go way into Elkhart in order to pay for it and then when I was done cleaning it out had to go back to get deposit kinda of a pain
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November 2019 by Alexander Gerstel
clean place but opening times are a pain
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November 2019 by Gabriel Duran
Great place
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October 2019 by Busted Knuckles
Good price. Owner nice
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October 2019 by Diona Austin
I've used this storage facility several times. I will keep coming back because of the customers service, cameras, fencing, hours of operation, and pricing.
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February 2018 by Charles Kincaid
It's alright it's easy to get to but the owner keeps jacking the price up about every 3 months
