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August 2023 by Stephanie O
Not secure, not well maintained, and price has gone up three times in the past year. Was better when it was Staylock.**UPDATE: Called the number provided, they had no idea what I was talking about. Krista, the district manager who called me, was given a message to call me back. No call back.**As you can see in the photos, there's a big hole in the fence that has been there for months now, a unit is crashed into, the weeds have clearly not been taken care of, yet the price keeps getting raised. There are cameras on one section of a single row of units and that's it.Our unit got broken into, and we were told someone would contact us back but they never did. We filed a police report, not because anything of value was stolen, but because we just wanted there to be a report of theft on file. Don't store here, there are plenty of other places that are less expensive, and much better managed and maintained.
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August 2023 by Brandon Sporner
100% would not store anything here. I work right next to the place and the amount of break ins at this place is ridiculous. I shared photos of two units that were broken into last night that I can see from my back door. Security definitely needs to be added.Store at your own risk
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August 2023 by John Winsor
Everything we stored for over a year had extensive mold and water damage, total loss
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June 2023 by Nancy Eutsey
Just went with a friend but seems like a nice place to store things
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March 2023 by Thomas Reese
They are so kind and willing to help your needs
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November 2022 by Rebecca
If I could give zero star I would. We called and reserved an outdoor space on the Johnson Street, Elkhart location. when we got there an old junky station wagon was in our space. after several attempts to contact someone, we finally connected with someone who had no idea why this car was still in the space. they claimed it was supposed to be towed away months ago. the rep gave us a different assigned space. For 2 months we went back and forth to check on our camper and that junky station wagon was still there in that space. when we came back at the end of October to remove our camper, we discovered someone stole the battery ($300 value). We were shocked. We called the storage unit number and were told there was nothing they could do and we should get a police report. We called the police, filed a report and removed our camper. This place is NOT secure. there is no barrier preventing people from climbing the short fence. The gate opens and remains open for several minutes-we have had other cars follow us in without entering a code. We will not use this facility in the future and recommend you find another facility that has more security.
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October 2022 by Teresa Roose
We won as the higher bidder on a unit
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August 2022 by Teresa Marlett
They are really nice and willing to work with u as long as u keep in touch
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March 2022 by Kyle Cobanion Smothers
Very helpful so thankful that i was helped :)
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February 2022 by Vegas_5150
Thieves. Rent at your own risk. These crooks bought it and raised the "insurance" from 5 to 10 a few months later up to 15. Gated...... so why do I need insurance? Answer, I don't but they feel like giving them selves a pay raise
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July 2021 by Gary Nicely
Great ?
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May 2021 by Brian Peachy
Best storage place ever
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April 2021 by Elesta Wilson
Decent pricing on the units n,Clean and friendly
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September 2020 by Carlos Jones
Great location and friendly people.
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July 2020 by Diana Bourn
I Have a large space easy access