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May 2023 by Vlad btttr
You make a reservation, come here for a pick up and no one's here , wait for 20min and leave. Not the first experience here like that
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February 2023 by Peter Durfey
Overcharged for 190miles because employee entered the wrong mileage at pickup
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February 2023 by bob5944
Easy process and friendly staff.
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February 2023 by Magdiel D. Hernández S.
Transport truck rental
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November 2022 by Matt J.
Marty fixed my order and was extremely helpful and patient with my frustration. The problem is U-Haul online and the corporation itself. If you ever use U-Haul, go straight to your local stores.
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March 2022 by Paula M.
These other reviews are old and the GM for this location, Martin is fantastic as is his crew. They are professional, helpful, kind, and very amiable Highly recommend
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February 2022 by Jerry Storm
Had to go to 3 different u-haul places before they got it right
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February 2022 by Mark Richards
Rented several times.Professional Rental services!
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February 2022 by EBob Now
The process was horrible, but the end result was excellent. They had me pick up the truck in a different city than the car trailer, but gave me plenty of free miles and an extra day when I pointed this out. They also discounted the rate for dropping off the truck and trailer not too far from where I wanted to go. Best one way rate before the discount. I never dealt with the Elkhart U-Haul store. Two near Chicago and one in Goshen. The national help line was excellent. Trailer was excellent and truck was good.
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February 2022 by Christopher Ortman
Truck was ok though the ramp was hard to operate due to previous damage. Website would not function correctly, would not acknowledge our location, would not allow a return.
