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March 2024 by Tashauna Muse
Love it
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February 2024 by Vincent Braun
Always helpful and friendly.
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December 2023 by David Dunham
I don’t know what it is about this pharmacy. The option of the drive through is nice, but they file my insurance incorrectly on a regular basis, and I have to call several times before they figure it out. Once, even twice, is understandable, but the regularity of this has me considering driving to another town— the time I spend on the phone is just as bad as extra drive time. Customer service swings wildly from friendly to borderline hostile, depending upon who is working on a given day.
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November 2023 by Crystal Burton
Not even low enough of a rating. They are rude and always sit at the window for 20 minutes before they come to the window and help you with your prescription. They never have stock of my meds. CVS you've gone downhill and have lost my family business.
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October 2023 by Morgan Mitchell
If it were possible to give this store less than a 1 star review, I would do it! The pharmacist is BEYOND RUDE…. When I asked why it would be an hour to be a waiter, he took all of the Rx papers he was filling (which was a WHOLE STACK) and fanned them in the air and said “EVERYONE WANTS TO BE A WAITER!!!!” (As he was almost yelling it at me!) his name is Ebenezer…. I was in shock that he spoke to me the way he did, because I asked a question on why it would be an hour to be a waiter, when there were NO people sitting at the pharmacy waiting and there were 4 people in the WHOLE STORE!!? I thought the point of a “waiter” was for the ones that are ACTUALLY IN STORE and waiting? I don’t think this store can be any more UNPROFESSIONAL!!! They have been like this FOR YEARS…. But it just keeps getting worse! If it wasn’t the only pharmacy in town, I wouldn’t bother going here!! Nobody wants to be talked to in that tone at all! Absolutely ridiculous!!!!
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October 2023 by Stephanie Feece
Went through the drive thru to pick up a prescription for my son. Sat at the window for about 5 minutes before someone acknowledged me. That is my only complaint. The pharmacy tech was friendly, though she did look a bit harried. Got the prescription quickly and I was on my way. Good service. I'd recommend them even if they weren't the only pharmacy in town.
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September 2023 by Jonathon Tyson
I get my medicines from the VA in Marion but they are out of what I need. They told me they would write a script for my medicine and I could get it filled with my local pharmacy. I called to see if they had it. If not I will have to travel outside of town. I was on hold for 17 minutes when they finally picked up the phone and promptly hung up on me. So... I tried again and after 12 minutes they did it again. I just want to make sure you have what I need!
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September 2023 by Maria Peña
Beautiful store beautiful people! As a corporate store they know better and should do better with the pharmacy staff and whatever resources they need to make it, however I won’t take from the store employees they just working with what they got.
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August 2023 by Brooke Street
I miss low cost! One of the techs was trying to expedient my prescription that should have been filled YESTERDAY since we are going out of town for the weekend. The j*** pharmacist rudely told me that it would not be ready until after 6pm even though it should have been ready the day before. Every time I have has to deal with this guy his is rude beyond belief like if you hate your job so much get a different one!
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August 2023 by Steve Cox
I just realized the reason I stopped using this pharmacy. They placed stickers on wrong boxes of insulin. Doses could have sent me into diabetic coma. Check your label's on all scripts. I have transferred all to different cvs. Was treated like this error was mine.
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July 2023 by Catherine E.
Easy to get to know people who have been there for years to get the vaccine and to get the best benefits from cvs
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June 2023 by Shelly Israel
Had a little wait at the drive thru. The lady at the window was polite and friendly.
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June 2023 by leb
I had a great experience at CVS. Everyone seemed very kind to me and I was able to find everything I was looking for.
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May 2023 by Krista Winters
I had a special request for the pharmacy. It was time consuming and took a little digging. Ur Savanna stepped up to the plate was patient and kind. Offered more then I needed. Great communication skills and customer service. The pharmacy team at the ELwood CVS always go above and beyond the call of duty!
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May 2023 by Kandon Kane
Great store; however be very mindful to what the internet says about store hours. Example: internet says Saturday closes at 11pm. That's not accurate...it's 10 pm.