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February 2024 by Beth Rehrauer
Travis at Burkhardt was amazing. Didn't even wait 1 second to greet me as I came in the door. Full focus was helping me with what I needed. You better keep him around, he may be the reason we stay with AT&T!!
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January 2024 by Tiffany Ford
Great service, fast and friendly
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January 2024 by VIP NEWS
Excellent service!!
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January 2024 by Ruben Mata
I received the best service from the Winsdon guy in my entire time as an AT&T customer. I give him a 10/10 for customer service.
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January 2024 by Ali Mirghani
Excellent service from the Burhardt location team and much appreciation to the professionalism and through knowledge of associte Kellen Ray. Thanks.
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January 2024 by Sam Ziliak
I walked in and I was greeted and put on a wait list, zero details given and no questions asked, and then they helped someone before me that walked in after me, incredibly underwhelming customer service
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October 2023 by Tara Terrell
I visited the AT&T store with the intention of adding a watch and phone to my plan. While there, I inquired about adding a watch and whether it could sync with my Verizon service. I received assurances that it was possible, and the salesperson even confirmed this with their supervisor. However, today, I discovered that the issue with connecting it was not due to any error on my part; it turns out that the synchronization was only possible if both devices were on the same carrier network. To make matters worse, I realized that they had also added insurance to both the phone and watch we acquired, as well as to the phone I had purchased directly from Apple. I had placed trust in AT&T when I signed, relying on their verbal explanation (since the text was unreadable), and I would never have authorized insurance had I known what it entailed. Over $200 worth of insurance that I did not know i was being charged for. SHADY! Make sure you read everything, in detail, before signing because they will lie to your face!
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October 2023 by carol heck
Great experience! Very pleasant, knowledgeable and helpful person assisted us. I cannot remember her name - but remember I liked her shoes!
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September 2023 by BRENDA Douglas
Great experience at the AT&T store on Burkhardt in Evansville In. Ashland was awesome. Great customer service and very knowledgeable.
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September 2023 by Madeline Lavon
Very helpful and super informative and understanding workers! Lots of space to sit down if they're busy as well. Brett definitely helped me out a bunch, and I'm very appreciative of him! Helped me choose the right new phone and tried his best to help get me what i wanted. :)
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September 2023 by Free Z Kodak
Great atmosphere and good customer service. Helped me perfectly find what I needed!
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August 2023 by Marcus Deason
For some reason, one of the employees just could NOT get their hand-held device working. After about a half an hour, they figured out they could "do it from the desktop" ... smh ...
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August 2023 by karen durbin
Salesman at the store was very helpful and friendly transfered all of are data to new phone would go back to the same person
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July 2023 by Shell Rae Doty
Needed a new sim card we were in and out in 10 minutes, FABULOUS!
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July 2023 by Natalie Young
We got in and out pretty quickly without any complications. Just the salesman was not overly friendly. He wasnt rude he was just very quiet and awkward.