Bassemiers Fireplace Patio-Spa has been serving customers since 1968, offering a wide range of products for outdoor living, warmth, and home comfort. Customers appreciate the store as a one-stop shop for rejuvenation and outdoor living needs. The staff is known for friendly and helpful service, with many reviews highlighting excellent customer experiences. Sales managers and installers, such as Jim Cook, Patrick, Jason, and Alex, are praised for their professionalism, detailed explanations, and respectful approach, ensuring customers feel comfortable and well-informed. Whether installing a new vented fireplace, replacing an old ventless one, or refilling propane tanks, customers report satisfaction with the quality of work and prices. While there was a minor issue with electrical work during an electric fireplace installation, the staff explained everything clearly and handled the situation well, leading to overall positive feedback. Customers value the long-standing reputation of the business, with one family having purchased from Bassemiers for over 50 years. Overall, the business is known for great customer service, quality products, and skilled installation, making it a trusted choice for enhancing home and outdoor living spaces.
Purchased a Jacuzzi hot tub and love it! Everything was smooth…from the asking of questions, to the purchase and the delivery/setup. The salesperson (Kelly) was great, informative and very knowledgeable. Will definitely be back in the future!
July 2026
Jacob & Jordon were very easy to work with & did a great job. I would highly recommend them.
May 2026
Purchased a swim spa about a year ago and soon after a sauna. We are still enjoying almost daily. The joy it has brought us I wish I had acquired years ago. The staff very professional straight up no BS from Sale to installation and after care all a wonderful experience.
