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March 2024 by Kegan Hayhurst
The fact you guys opened a store connected to another pretzel place is enough for me to already dislike you guys. Its disrespectful and honestly just ignorant. Pretzels are also mid.
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January 2024 by Aleser Raza
Service was absolutely awful! Workers were lazy and told us they were out of dough to avoid making our order! Workers were rude and barely knew how to answer
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January 2024 by Shahzaib Raza
The workers at this place ruin the entire experience. They are not only illiterate but also rude. Definitely wouldnt recommend them. It’s embarrassing how simple customer service can be but they choose not to display any.
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January 2024 by Komail Raza
They advertise the flamin hot pretzel but never have it prepared. When you ask to employees to make it they tell you it takes too long or that they ran out of dough. They need to work on managing their employees a lot better.
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November 2023 by Lindsay Cargill
Ronnie an brandee an Bobbi are the
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October 2023 by Heather Passick
I was stuck between the flamin hot cheetos pretzel and the sausage prizza & thankfully the employee helped me choose and suggested the flamin hot cheeto pretzel~there was a bit of a wait because it is Saturday but they made it fresh and I would definitely consider it to be a life changing food it was so gosh darn dang good~I’ll probably cry if they ever stop serving them
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October 2023 by Virgina Joest
I have to say I came in from out of town to shop at the mall an I never expected to see LINDSAY! This was the best waitress in town I have been everywhere looking for her! An I found her at bens soft pretzels!!! You definitely have a new customer an now I can tell everyone where she is! This makes me so happy to see her working an smiling an happy! Bens soft pretzels you have a wonderful one with Lindsay. I can't wait to tell everyone I have fond her! ☺️
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September 2023 by Robin D
Evansville mall location.rude blk guy and big white guy didn't want to wait on us.not even a thank you.wont go back.pretzels were burnt from that hot light and hard
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May 2023 by bornthatway_traveler
The Ben’s at the Indianapolis Airport, although the only other example I can give from personal experience, produces pretzels with much more manageable levels of butter and salt. The Evansville location went a bit overboard with my delivery. Still relatively delectable, but not the best. Ben’s quality is amplified and only justified when ingredients are utilized in moderation.
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December 2022 by Kelly Kissel
I needed to cancel an order at the last minute due to illness. Ronnie took my call and went above and beyond to see that I was refunded. His kindness deserves to be recognized for this. Thank you Ronnie for your help and your kind words. May you be blessed.
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November 2022 by Ashley Collins
Standing in line waiting on black Friday of course it's busy. As I wait I watched several of the girl employees either touching their hair or scratching. That is unsanitary especially when you are handling food . No gloves. Pretzels were ok.
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October 2022 by ReturnToZender
Been coming by for the past few days to get the Dutch Almond Pretzel Bites here. When I first came in, they told me it would be a 5-10 minute wait which was absolutely fine, I got some fresh out of the oven, warm and soft, and when they gave me the wait time they even let me try a sample! The staff here are consistently good to me (and a little generous too) and the prices are surprisingly low for the quality offered!I usually get my pretzel bites with fudge and they taste sooo good. Will probably be back tomorrow :)Ben's soft pretzels made me redefine what a five-star experience is. In my opinion, they meet it. Ben's soft pretzels is the only business that made me think that I should leave a review.I guess my only word of advice is that if you don't want soft pretzels then you're gonna be a little disappointed :P they're luxuriously soft.
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September 2022 by Jason Stein
I got one of these fresh from the oven, brushed with butter and extra salt. It has to be THE best pretzel I’ve ever eaten. No joke.
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July 2022 by 908destinyj
Way better than AAs in my opinion. So delicious and fresh tasting. Definitely my new go to if I’m at the mall and in need of a snack!
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July 2022 by Michael Shags Keller
Rude and didn't listen to what i wanted. Also didn't bother asking for my bens card, so will probably not be going back.