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April 2024 by Liz
Cheyenne was the one who welcomed me in and was beyond friendly. I explained to her that I had The Beast from 7 years ago and that he needed his neck sewn up and he needed to be stuffed. Don took care of sewing the neck and he did an amazing job. Then it was time for stuffing and Don was super friendly. These two made the experience awesome.Thanks a bunch!
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January 2024 by joe stupid
This Build-A-Bear location is amazing. The workers ALWAYS try their best to make everyone have an amazing experience. I come here all the time with my kids. These bad reviews are because people don’t understand how to wait in a line. You can’t just walk up and get stuffed when there’s a line of children behind you. You can’t wait on the other side of the machine. From what I’ve seen, the parents have the most issues with behaving, not the children. (Not tending to their children whatsoever) The worker’s job is to make your experience fun, not to boss you around. Rules are in place for a reason. If you can’t follow them, don’t go.
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January 2024 by Nya Heitkemper
Bee did such an amazing job interacting with the kiddos, some people may think she was over the top but her personality and the way she interacted with not only the kids but the adults was awesome.
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November 2023 by Elysia Bartley
I took my sister and she was so excited for the Christmas Stitch! Sadly they didn't have anymore in stock but the staff offered to let her have the display and take apart the stitching so she could put a new heart and sound in! Staff was so sweet and helpful!
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October 2023 by Chasity Land
We had a birthday party today for our 3 year old & loved our experience. All of the staff were super friendly and fun. Our party host, Bella, was AMAZING! She was so kind and patient with the little ones! I was blown away by how fun & smoothly she made the party flow. Thank you so much Miss. Bella!
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August 2023 by Tammy
Wonderful experience. I took my Grandson for his 3rd Birthday bear !!! He loved it. Employees were very friendly and helpful.
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June 2023 by Jessica Hernandez
We had a party this weekend and host, Bella, did an amazing job with the kids. I didn't know what to expect, but pleasantly surprised with the activities. Highly recommend
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April 2023 by Skippy Crest
We had brought our friend who was special needs to have a bear made. The manager made him feel so special. Kirsten was AMAZING! Thank you so much for this. It is a day he will never forget!
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April 2023 by Elaine Buell
Staff was great. Wi-Fi was down and had to have my items held for later date. Staff was very understanding and helpful.
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February 2023 by Abby Bryte
We had no idea what to expect from a birthday party on a busy day. Bella and the Build a Bear staff did an absolutely amazing job!!!! Our daughter had so much fun. Bella was so fun and made the whole event extremely special. This is by far one of her best birthday parties ever. Bella came back from college to work on the weekend, she is great at her job. Thanks Build A Bear and Thank you Bella for such a great experience!
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February 2023 by Michael Herrera
I love taking my grandchildren here and putting my voice in the paw. Hopefully they can cherish it forever. That item is a little pricey among other things. I spent $130 for 3 bears and they were the lower prices. Of course each one got clothes. My niece got me one with my Mom's voice. ?
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December 2022 by Marcus J Wells
everyone was very helpful and kind!! thank you to Jenny and their coworkers today for being awesome!
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November 2022 by William Haggard
Nice clean and employees were nice and helpful are aon turned 1 today and they helped us pick out a bear....thx
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August 2022 by Raquel Pulliam
Enjoyed a wonderful Build-A-Bear birthday party today! Bella was a wonderful host and kept the kid’s engaged. Her youthfulness and excitement made the party a hit! Three of our guests from the party are now planning to book parties for their birthdays!
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June 2022 by Deismir (Little Bird)
I LOVED being helped by the asst manager Jenny, they were very kind and really spent their time assuring we got what the goodies we needed for our bears. They also helped me with a cow friend that frequently sells out ive been seeking out. The other staff were also kind, helpful, and we just just felt really welcome in the store. Plus my friend turned out so cute!
