-
March 2023 by william
If you ever go over your limit they will charge overdraft of 30 dollars on items as little as 4.99 through your debit card instead of just through your bank account if you signed up for their 30 dollars credit protection or not.
-
March 2023 by william n
It's time to find a new bank I forgot about a bill and I can see paying a overdraft fee even when I probably never signed up for it but now for something from my debit card that should have never been processed like netflix for 9.99 and now cost 40 dollars if funds or not released for that Item netflix is just cancelled and I am save 40 dollars.
-
January 2023 by GoBlueAnt Ant
I’ve been a customer for over 20 years. I can tell you that they used to be great. Their customer service has fallen below acceptable.
-
September 2021 by Mily Graham
I been with this bank for quite some times and i keep getting over draft payment costing me more money when i know exactly how much money i have!! Now they charge me for insufficient fund, ive had man problems with this bank and their doing NOTHING to fix it!! I pay more foe having a back account than what i should!! I wouldn't recommend ANYBODY to go to this bank, they take your money and make a excuse for EVERYTHING!! Most people that work here are rude, I even had 1 lady take money out of my savings without even talking to me first!! Id give it a half a star if i could because NOTHING is being done about this!!!
-
April 2021 by James Hendrix
You have to use your debt card because no one accepts cash anymore...So my card is wore and they are charging me 6 dollars for a new one....Great banking experience not...
-
March 2021 by Kim Wolf
I have been banking with for years. Always great service and friendly experience with the employees.I have recommended several people to this bank and they all have enjoyed banking with you as well.Kim Wolf
-
February 2021 by Jim Grimes
Very friendly and helpful staff. Location is very easy to get in and out of. Drive thru has 3 lanes and easy to use. Highly recommend it.
-
February 2021 by Courtney Edwards
I have been a member since my dad worked at Whirlpool and I was 17, I am now 53 and have always had the best service from the nicest people in all of these years.
-
September 2020 by Scott Weaver
Location is awful to get to, parking lot & drive up service terminals make absolutely zero sense, ATM tried to eat my debit card
-
April 2020 by Brent Williams
Dont care about their customers. And refuse to give you email to someone higher up when having issues.
-
September 2019 by Rose G4ming
Is diamond valley a good bank?
-
September 2018 by Sandra Golden
Diamond valley federal credit union is the best place to do your banking. They treat people with respect . I hated going to banks before , I felt like just wanted to take my money all the time. With diamond valley they treat you all the same no matter how much you have or don't have. And they make getting loans fast and easy.like I said, Diamond valley federal credit union is the only place for me, and It can be good for any one.
-
September 2018 by MyCaptive •Orbit•
Quick Friendly Banking
-
February 2018 by camrie mitchell
I wouldnt recommend anyone to get a loan or anything from this credit union, because they add hidden fees and fees that come from no where to make you pay out more! Will never go to that bank again!
-
November 2017 by Kyle S.
I was working on a project and needed two rolls of pennies. I stopped in Diamond Valley and they refused to exchange my $1 because I was not a member. I wasn't trying to cash a check or take out a loan, just exchange currency for currency. I will definitely not be opening an account with them now.
