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January 2024 by Debra Campbell
I have been with Enterprise for years because of their Excellent customer service, wide range of vehicle styles! Their downtown office on Fulton is one of THE best I've worked with. No hesitation to recommend them!
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January 2024 by Zairah Swain
I was in an accident and State Farm had me go with Enterprise on Fulton Ave. Andrew greeted me upon arriving and showed me to my car right away. There was some complications with the insurance companies and who was going to pay and Andrew made that transition so smooth and stress free. Upon drop off Kendall greeted me and checked out the car made sure that I was completely satisfied. She has some questions for me and I was on my way. I appreciated the kindness and the warm greetings. Thank you staff for making my rental the easiest part of all this mess.
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January 2024 by Standard Living
I needed a rental from an insurance claim.Process was smooth- barely had to wait. Staff was alert and quick and helped me reallly fast.When I returned my vehicle - process was quick and easy. Forgot my glasses and they were able to take them out and hold them for me.Highly recommend this location!
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December 2023 by Stan Hahn
Enterprise on Franklin Street was fantastic. Called them Friday afternoon and picked up the car an hour later. They took care of me like I was family. ???
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November 2023 by Mike Kloepping
I was really impressed with how the Enterprise employees treated me, especially the people at the Fulton Ave and Franklin Street office! I was treated like royalty and they were extremely pleasant and helpful. They went out of their way to make sure that I was taken care of, were always asking me if I needed anything else and worked together with each other to make sure that I was treated like a real person! They were genuine in their actions, personalities, and behavior. They would be the first place that I would go to if I ever needed a rental car again! Truly a 5 star business with wonderful people eager to make you happy! Thank you so much for being there for me after I wrecked my car. These people are awesome!
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September 2023 by LaWanna Kildow
Great !!! Austin was so nice and helpful. Will certainly use againIt became necessary to rent another car from Enterprise. Again a GREAT experience.Had 8:00 AM appointment to be picked up at body shop. KENDAL was there to get both myself and another renter right on time. Took us to Enterprise where cars were waiting for us. When time to return it, I left it at the body shop. Hour later Enterprise called to tell me they had it, everything fine, and promptly returned my deposit. Delt with both Kendal and Andrew. Both very professional. This is the fourth time I've rented from Enterprise, Fulton Ave. Every time easy and professional.
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September 2023 by Moms on the Map
Always super nice to me! And very thorough with the details of the rental
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August 2023 by Lea Buck
bad communication, didnt say would need to pay another 300 until the day before my trip. now i have to cancel.
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July 2023 by Monique Howard
Kendall was amazing getting me the perfect rental for my week of trips and errands. She is excellent at customer service, had us in and out in a timely manner. Even gave me a ride home which helped so much because of how hot it was and me being heavily pregnant. Definitely recommending enterprise to any and everyone!!!
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May 2023 by Xolani Dumani
Kendal was good.kudos to her on making my rental easy.however I would like to make a humble complaint on how i was charged extra 54 dollars for an hour delay on bring the car back.despite having been a returning customer to enterprise on and off for 4 years I was never offered the privilege to get my full refund.for this I felt cheated and I wasn’t happy even though the manager tried to refund me part of the money still it wasn’t what I wanted because I know as a company enterprise should understand there can be delays in bringing the car back and especially being a loyal customer we should have some of the privileges to waive a 1 hour delay really.
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April 2023 by Lauri Lutz
They were nice and professional during my first rental car experience.
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April 2023 by Shantel Lutz
Andrew and the rest of the crew there are amazing! For someone who doesn’t rent-a-car often, they sure did make it as easy as they could for me.
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March 2023 by Ann-Marie Kieffer
My husband and I needed a new, comfortable, and large SUV for a family trip out of town last weekend. Andrew Hammond made sure to have a perfect vehicle ready for us and he was a joy to work with. He was professional & detailed about explaining everything. Thank you Andrew for the awesome service! We will be back to see you for our next trip. Keep up the amazing work young man.
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February 2023 by Eric Howard
Second time I've had to use this location due to insurance purposes.The first time it took close to an hour to get a car rented.The second time we called earlier in the day to let them know we would be in around 3 pm.We arrived at 2:50 only to be told there was no vehicle ready. It was at Midas and would be 30 minutes to an hour before vehicle would be ready.When I expressed dismay there wasn't much acknowledgement and concern. They just wanted to know if I was going to wait or come back. None of which were an option for me.Don't go to this location!!!!
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January 2023 by Josiah Coleman
Madelyn Stockton was sweet great customer service and very well respectful I recommend anyone to rent a vehicle from enterprise thanks again Madelyn
