Heritage Federal Credit Union is highly praised for its helpful, friendly staff who make customers feel cared for. Many appreciate the assistance with financial needs, such as establishing credit and opening accounts. Customers often mention that switching to HFCU was a great decision. However, some express concerns about privacy and the new mobile app, finding it frustrating and unreliable. Overall, the credit union offers good banking services and caring employees, but improvements in privacy and technology could enhance the experience.
Professional and personable customer service. Fast service. Very happy.
March 2025
Thank you Corey, Thank you for your call today and your understanding of our experience with the new setup at the Heritage Federal Credit Union, branches. i.e. Lack of privacy is a very high concern.
August 2024
The best credit union ever. So helpful, very nice. I'm so glad I switched from liberty credit union it's best move I've ever made in my life.
