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August 2023 by Bret Kramer
I have opened three checking accounts and two savings accounts and gotten a safety deposit box all in the last year. Every time they made it go smooth and quick. They’re top notch.
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June 2023 by Megan Loveless
The staff are incredibly helpful and knowledgeable! I was helped my a man named Andy who was incredibly helpful and understanding. The rest of the staff were very nice and helpful as well.
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October 2022 by Chris Nelson
I needed help while I was sorting through some fraudulent charges on my account. The account was supposed to be closed, but they reopened my account and charged me an overdraft fee. Disappointing.
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September 2022 by ann poochy
I was looking for a Bank of America on google, but the German American Bank popped up. i spoke with a very nice young lady who told me German American had NO affiliation with BOA. please check this out so the next customer looking for help will know that the website is not correct. thanks
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August 2021 by sandra porter
Customer service here was amazing Andy is very nice and helpful. Can’t wait to start banking with Andy
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October 2020 by Rebecca O'Neal
Most helpful, great customer service and management!
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August 2020 by Joe Guillerman
Have been with this bank since they acquired First Security Bank haven’t had any problems until now this bank would turn Mother Teresa into a serial killer they can’t print off a card for you they have no control over remedying any problems with other cards on your account I am just blown away by the ignorance of the employees here I call their customer service number over and over and over they can’t help
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July 2019 by kit Sit
Beyond horrible and rude customer service as well as shady business practices
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July 2019 by Kash Trawets
some of the worst practices as well as customer service that I have ever experienced. they pregnant teller ( who I wasn't even discussing my account with she was eavesdropping while I discuss my account with another teller)actually told me to operate the door a specific way so I didn't run into it on my way out.when I got home, my account password had been CHANGED
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February 2019 by Tempera Hanes
They are no longer located at this address
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August 2018 by Callie Richards
I won’t be going to this location anymore. I saw the woman who was arrested for domestic violence in recent bookings working in there. Audra Meyer. I may take my buisness to a completely different bank if they are going to allow a woman like that to work there.
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October 2017 by Barb Van
Very pleasant experience at this new location. Thank you GA!
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October 2017 by Alex Lyashchuk
GRATE BANKING EXPERIENCE!!! LOVE IT AND RECOMMEND TO EVERYONE .VERY HELPFUL STAFF. GREEN RIVER BRANCH IS AWESOME. MISS OF HAVING IT ON LYNCH BUT ITS OK GONA GET USE TO IT.