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April 2023 by Linda Sloat
Was a huge # of folks in line and only 3 people working the windows. Thankfully, they moved thru fairly quickly.
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January 2023 by Tracy Fritts
Beyond frustrated I don't think it's right to penize me cause my husband hasn't had a job for six months. We have gotten a loan the same one twice. Now you change the regulations now we can't get it cause he hasn't hold a job for 6 months. I had a job for 10 years you think that would count for something. I am the one who pays everything. It would been nice to know of the changes so we wouldn't of wasted or time trying to get a loan. I don't know if im keep banking here cause I can't get approved for anything here just cause my husband can't keep a stable job. Than what's the point. I'm beyond annoyed right now. You don't work with people or try to help them. People who barley getting by can't get anything. Just like with the overdraft I don't qualify for that anymore I been working for ten years now you change everything. I get paid everyday because my spouse doesn't work I'm getting penize for it. That is not fair to me at all.
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September 2022 by Samantha
Everyone seemed like they didn't wanna be there... decent service though. The man was very friendly.
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September 2022 by Rebecca Sutton
I called in to talk about the skip a month program.. the initial person did not have knowledge in how to see if I was eligible. I asked to speak with the managager twice before she finally connected me. I found out why she couldn't find me she typed in my Social Security number wrong. I feel she needs more coaching and retraining. However; the manager was more than helpful.
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August 2022 by kaylie pastore
Younger girl named Courtlyn as bank teller was VERY rude. I have NEVER had an issue before now. The entire encounter was unpleasant and disrespectful.
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July 2022 by David Zaldivar
Great tellers. They work hard to get you out quickly.
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March 2022 by Susan M.
Great fraud defense. Friendly banking and professional service.
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January 2022 by Yerima Ali Birma
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October 2021 by Heather H
Someone tried to transfer money from my account to double Bay Australia like five times they caught it and took care of it they canceled my card they called me I talked to the lady named Nikki and we got my new card setup got everything taken care of very next day when I went to the bank they said someone was trying to do the same thing cinnamon to Arizona for the same amount thank you guys at Heritage Federal Credit Union you made my day
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August 2021 by Kristi Pounds
Always inconvenient due to long long wait times. Sitting out in the street before you even get into the actual driveway. Saturdays is by far the worst. All most of us want is the ATM ?
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December 2020 by Sandy Smith
This is my bank has been for years. They are great folks that treat you rite.
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July 2020 by Chris Vanover
The bank it’s self is awesome and I have been with them every since I started a bank account. Only thing is the first ave one needs a way bigger building or atleast drive through atleast another line or two atms or something
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May 2020 by Chris Carter
A very good friend of mine lost his job temporarily for a few weeks during the covid 19 virus outbreak. He called and talked to Heritage and told them his situation. They had the audacity to ask for his 1200$ stimulus check, unfortunately his income didn't net him anywhere close to the 1200$ stimulus. He did file for unemployment but for the 4 weeks he was off and still now has not gotten it yet. He explained that to them on the first call. They promised him they would not t
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November 2019 by Steve Harris
good customer service anytime
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July 2019 by Foursquare user
The staff is amazing! April is awesome if you need help setting up a business account. ...and you get suckers! It’s a good life.
