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November 2023 by Stephanie Downs
Such a good experience every time I visit here. They are very thorough and take very good care of me & my vehicles needs at a reasonable rate. A huge Thank you to all of the Lucas Oil associates. I feel safe here. I totally recommend this business.Services: Auto engine diagnostic
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November 2023 by barb maki
Guy was doing the sign in on the yellow cards first. He couldn't get Barbara right anMaki really got him . Other wise one of the crew took my keys, went back. I wasn't even check in yet
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October 2023 by Betsy Knight
I always take my vehicles to Lucas (Evansville West) for oil changes. They take walk-ins, service is quick and thorough, rates are competitive, and they never try to push a bunch of filters and extra services on me. What they WILL do is check all car fluid levels and filters—a pretty thorough diagnostic for an “oil change”—and let me know what they’ve found before they perform any service. They even clean my windshield if it’s buggy. And the associate working the front is always friendly, courteous and efficient as well.Service: Oil change
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October 2023 by Dawn Thomas
DONNIE DONNIE DONNIE. He Was Referred to me by Evansville at Green River Road regarding a Censor Out; OUTSTANDING WORK!!!!.??. Please Check Him Out. The Reps. recommendation was Perfect. ? ‘s Off To You Lucus Oil West for Donnie. He Also Noticed And Prevented A Casualty from Occuring with joints on my Tires being loose; and Very nicely tightened them; My 84 year old Mom and I had been driving around on this for a while after my 2020 KIA was stolen and I took a Much Later Model car (used). Just very Grateful♥️??Services: Exhaust
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October 2023 by Jennifer Barnett
I’ve had a great experience each & every time with this business. It has a positive environment with professional, courteous & knowledgeable staff. I’ll continue to return for my car care needs. Thank you for taking the stress & worry off of me. I appreciate it greatly!
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October 2023 by Anna Schulten
I usually stop by around 9 or 10am for an oil change when I go and so far I've never had to wait. Super convenient and speedy service, and the mechanics always personally give me an update of how everything looks before they send me on my way. Appreciate it!Service: Oil change
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October 2023 by Debra Campbell
What a great idea! To be able to stay in my vehicle while they checked the vehicle's lights, then they checked the air pressure in all the tires, and all fluid levels checked! Then they washed the windshield, provided a sticker for windshield to let me know when the next visit is due- all while the oil is being changed AND new windshield wipers were put on!!! (They do a 21 point check,, awesome!)This IS the BEST auto service my vehicle has received since I've been in Indiana!! Thank you, Jordan and Glenn!!Service: Oil change
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October 2023 by Rodney Newton
Drove 45 miles to check this place out. My wife had stopped in to get an oil change and raves about the place. Very clean, very nice and very fast! It was as much an experience as an oil change and a very good experience to boot.Service: Oil change
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September 2023 by Mark Goebel
I've been a regular customer for I guess 9 years now. I have always left there having the satisfied feeling that I'm doing the very best to ensure my motor life span. This time I noticed that the technician even vacuumed out the leaves that were in my engine bay. I was very impressed. Thank you.Service: Oil change
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September 2023 by Joan McCord
First time there. I was in and out in less than an hour. I checked in on facebook for $3 discount and forgot to tell him til I was checking out. He didn’t backtrack to give discount. Kinda bummed about that.Service: Oil change
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July 2023 by Kimberly Heathcotte
BEWARE PARENTS!!!!My 16 year old son went in to get an oil change & top off his coolant. In my opinion they took advantage him & talked him in to services he did not need totaling $429!!!Services were performed without my son even being told the cost!!!He received a power steering flush, front & back differential flush, & coolant flush on a Jeep drove back & forth to high school & his job as a lifeguard. It has NOT been rode hard!!!It has 43K miles!To be fair they admit the coolant should not have been flushed. It’s not due until 150K miles!!! So their compromise was to give my son the $97 for that. He makes $11.50/hr at his part time job! Don’t know how they can sleep at night ripping off a teenager for $300!!!Anyone else have their power steering or or differential flushed at 43K miles? The answer is NO! Me either. Never ever have! His user manual says he didn’t need it.BECAUSE HE DID NOT NEED ANY OF IT!!!!Reporting to the BBB!!!BEWARE PARENTS!!!Service: Oil change
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June 2023 by Gary Black
Very competent, professional and polite mechanic and techs. And you can speak directly to the mechanic doing the work (versus just a service adviser)! Donnie (the mechanic) is top notch! Very helpful, honest and talented. Lucas is lucky to have him. He spent quite a bit of time explaining the nuances of an error code I was receiving on my 06 SLK280 convertible. I never feel rushed when talking to him and feel confident that he knows what he is doing.
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June 2023 by Al Beyer
I’ve used them several times with no problems. However after my last visit I noticed oil spots on the garage floor. When I checked the car over I found the oil plug was finger tight and dripping.Service: Oil change
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June 2023 by Jesse Head
Donnie Wilson the master tech mechanic stayed over his shift for 2 hours trying to help me figure out what was going on with my truck. The entire staff was friendly and the customer service was outstanding I would strongly recommend to anyone I know to go and get their auto services done there.Service: Auto engine diagnostic
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April 2023 by Elliott Howell
Great service! Limped in with a weird knock coming from underneath and the truck not able to drive in reverse. Fearing the worst I explained the situation to the service tech. Master mechanic Donnie took the time out of his busy schedule to come over and quickly diagnose. Long story short Midas on St Joe who I previously went to for brake pad replacement, either forgot or didnt tighten the bolts down on my driver side caliper and it was hanging off. Will be taking my vehicles here from now on. Honest and trustworthy people. Highly recommendServices: Air & cabin filter replacement