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“This UPS location is amazing. All of the staff is extremely helpful and nice. The staffing that they have in place now is 100% better than it used to be. Kudos to the manager that has made the correct changes to what this location was 6 months ago.”
“I utilize the HENDERSON store frequently and when I say frequently, I mean at least three or four times a month. Never have I been treated rudely or dismissed. In fact it’s just the opposite. The two ladies that I have encountered working behind the counter have always been pleasant, respectful and very efficient and the owner also is a very nice man and goes out of his way to help his customers. In my opinion UPS Henderson provides excellent service.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
“They're almost always busy when we visit them for Amazon returns, but the staff work very fast and efficiently. The store is pretty cramped and small, but clean and they have almost everything relevant to UPS that you'd need. Customer service is sometimes curt, but given that they're usually swamped and dealing with rude people all day, we don't take offense. They aren't rude, just not talkative or bubbly in their service - again understandable for being busy. I don't think the abundance of low ratings for customer service are warranted with that in mind. It's a perfectly standard UPS experience.”