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November 2023 by T Horton
WARNING..WARNING..This place is a total cluster..if you need something go somewhere else.I was lied to on multiple occasions by multiple different people if I could give less than a one star I would..I don't know how they stay open with service like I got..WARNING!!!!!
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October 2023 by Troy Melton
Me and my husband just walked in to the Evansville location to get some dress clothes for work and there was only one other customer in the store. We were shopping picking stuff up we wanted and nobody even asked us how we were doing. We opened the fitting rooms our selves and I even wrote my name on my board, we tried stuff on and found some shirts and a pair of dress pants we liked and we came out to look in the mirror with each thing and still no acknowledgment, we then decide if they aren’t going to help us then we aren’t buying anything and we put the stuff up. As we are literally walking out the door the girl who stayed behind the cash register then goes “are you guys doing okay”.. needless to say we spent plenty on dress clothes other places to stock up for work! Customer service was awful
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September 2023 by Doodlyn Colas
Needed information about about sizing, When I called the guy who answered hung up on me twice for no reason. The customer service need to be better. I usually recommend people to go there, but after today no more recommendations.
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September 2023 by Chad Bruce
Not impressed with the service nor rental products. There is no customer service. When you arrive, you're expected to scan a code and check in online. Never a greeting or acknowledgement from staff. For my initial fitting for a rental, the shirt I was given to try on had dark yellow/brown, greasy stains around the collar and cuffs and smelled like it hadn't been washed since the place opened. First impressions say the most. After this, the rental cost $275, so I figured it would be decent. Upon pickup, I checked in online when entering the store as requested. An hour and a half later, after my spot in line moving from 2nd to 3rd, to 4th while people came in and were helped ahead of me, I finally received my rental. Pants were 2 inches too short and the shirt was too small, particularly around the neck... possibly because the one they had me try on had been stretched by sweat and grease for years? Who knows. All I know is I will never spend $275 there again. I feel I was rented a suit that cost that much to buy. Overall terrible experience.
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August 2023 by Jason Johnson
Getting tuxedos for wedding Margie was a great help getting us set up with everything.
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July 2023 by Sam Smith
The service is very bad bought a shirt there and had their in store seamstress to alter it. We left for Alaska the next day. When I got the shirt out to wear to the Captains diner the shirt had one sleeve an inch shorter than the other. What made it worse was the longer sleeve was correct . Long story short went back to the store when we got home and was told sorry all they would do was refund tailor cost. This was nice but I still have a shirt that I can not wear. If you want clothes please shop anywhere but Men's Warehouse.
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July 2023 by Dental Wifey Sol
My husband and I went in this store to specifically buy a full weeks worth of work clothes, and have them tailored to fit. The guy there told us that their seamstress wouldn’t even be in for another hour or so. ( mind you that I called the previous day to see if we needed an appointment to get measured, and I was told no) And that the size we wanted was pretty much impossible to find. Also, that Kohl’s right next-door has the same brand that they have, and we could probably find them on sale. So with no help at all from that associate, we went next-door to Kohl’s and got all of the pants we needed. The right size. We didn’t even need to get them altered at all. So he lost that store a couple of hundred bucks because he did not want to help us.
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April 2023 by Chris Stockdale
Was in there 20 minutes and no one waited on us. We decided to go purchase our son a suit at Dillards.
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February 2023 by Rick Oakley
I have purchased several suits from menshouse over the years and been pleased. I went into the store to purchase a new suit on 1/29/23 told the clerk the color suit I needed and was told to go to their website and find what I was looking for and return and the would assist me then. The professionalism was a joke. I left and drove to Dillard's and purchased a nice custom suit where I was treated like a valued customer. Someone needs to talk to there employees about customer care.
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February 2023 by Jacob Mounts
Needed a suit jacket for a funeral. The lady who helped us was quite knowledgeable and very helpful. Didn't waste time, found proper jacket for my needs with a proper fit and even took care of the tags so I wouldn't be bothered with it when I got home. It's not often I need these kinds of clothes, but they've come through every time I've needed them.
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December 2022 by Victoria Meisling
Great experience here! Very helpful staff, they helped us get amazing deals on our wedding rentals and worked with my fiancé to get him a great deal on a personal suit! They made the whole process easy and I highly recommend them, especially for your wedding needs!
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November 2022 by Garrett Dean
I stopped in today and was immediately greeted and asked if I could use any help. As a man who was wearing boots and a flannel I could definitely use some help! I was introduced to Ashley and after a few different cuts she found me a suit that had me in an all blue suit that made me look like I was someone! Unfortunately my wife recommended a more neutral color scheme. I am a rather large guy kinda fit kinda fat and wanted something that fit me perfectly. I had already stacked up quite the pile of “not it’s” and was beginning to get a bit discouraged when Si stepped in. Si was incredibly knowledgeable and was able to explain the way a suit should not only be picked out, but also worn. Si and Ashley worked together and got me the PERFECT suit. I again feel horrible about the pile of clothes that just weren’t it. But you guys were such a blast to work with. Thank you for getting me a suit that makes me feel like somone!
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November 2022 by Richard Moore
I went to Men's Warehouse to order my first ever custom suit. During the process the sales person was extremely vague on what I was going to receive and didn't offer much knowledge about the products or much knowledge about how to match me in what type of suit jacket I needed. I was very worried about spending 1,100$ on a suit where someone didn't seem 100% confident in what they were doing but she assured me I would be happy and look great so I went ahead and spent the money. When I came in, the jacket and pants needed to be hemmed which is normal and I was told I would receive an email they next day when they were done that they "didn't call". I did not receive an email by 6pm and called to check and they said it was done. When I came in NOTHING on the suit jacket had been touched and the only thing hemmed on the pants was length. The suit Jacket was very wrinkled. No one seemed to want to take the time to even look to notice. It was still way too big. "oh does that work for you?" like okay thanks bye, was all I got. Anyone with eyes could have seen the jacket and pants were too big. It wasn't until the Tailor lady, who I was extremely pleased with, came out her exact words were "no no it too big and not right" I was so relieved to finally have someone who knew the clothing business and could tell it was wrong just by looking at it. She took my measurements and I felt much more confident. When I returned the following day everything fit okay but It had still not been pressed everyone was so busy talking on their cell phones taking personal calls that no one wanted to help me. after I got some help and an apology they promised it would be ready the next day by noon. I came in that day and It STILL hadn't been pressed. They took it back right then and pressed it. The suit fits and looks okay. I'm unhappy because no one explained why my suit jacket and pants was 1100 dollars. Poor customer service. No breakdown of costs. I could have spent 1100 dollars on 3 suits from express in the mall and been WAY more satisfied and better customer service. I would give 5 stars to the very nice tailor lady. that's all. I still don't understand why my suit jacket and pants was 1100 dollars. Customs are not worth nearly that much money from here.
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October 2022 by Kassie Landvay
Joe from this Evansville, Indiana store saved the day with my boyfriend’s tuxedo. The Nashville Men’s Warehouse messed up his groomsman tuxedo and gave him the wrong items, a tie instead of a bow tie. I came to Joe a few hours before the wedding and he ate the cost of the bow tie himself so that way all of groomsmen could have the same attire. Highly recommend this store and specifically Joe to ensure that your wedding goes smoothly.
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October 2022 by Joshua Abriola
Sy was amazing and took care of us easy and fast. Knew exactly what we wanted. Would absolutely recommend her specifically to everyone I know tbh
