Metro by T-Mobile at 601 N Main St offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Reviews describe the staff as friendly, helpful, professional, and thorough, often walking customers through plans and working to fix issues. The store is noted as being very clean without a long wait. Many customers report good service and good information. However, one experience noted a staff member who made a customer feel uncomfortable. Some technical issues occurred where apps a customer used monthly were deleted without asking, though this was later found not to be the store's fault due to tower repairs. Overall, visitors find it a good place with helpful staff for phone needs and prepaid plans with unlimited talk, text, and data.
Kairi gave me an amazing deal on a phone and even through in extra accessories for the same price! I appreciated how sweet she was and the service over all.
November 2024
Steven has helped me meet all my needs everytime I've came to metro . He doesn't stop until the issue is fixed. Thank you for all your help and being thorough in all that you do.
April 2024
Not helpful , they send you to go buy a phone from Walmart And All they do is activate it.
