Metro by T-Mobile at 601 N Main St offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Reviews describe the staff as friendly, helpful, professional, and thorough, often walking customers through plans and working to fix issues. The store is noted as being very clean without a long wait. Many customers report good service and good information. However, one experience noted a staff member who made a customer feel uncomfortable. Some technical issues occurred where apps a customer used monthly were deleted without asking, though this was later found not to be the store's fault due to tower repairs. Overall, visitors find it a good place with helpful staff for phone needs and prepaid plans with unlimited talk, text, and data.
The young lady that waited on me was very helpful I was very impressed with her knowledge and multi tasking skills she has . She is an asset to your company and deserves a big raise thank you a very satisfied customer.
March 2026
The a staff in this store is the best I've found in 3 states.
November 2025
Wonderful service.sarai was very helpful explaining each process very patient and kind rare to get such a great costumer service these days.