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January 2024 by Ron Folz
I've been coming here for at least 8 years. Always professional, no pushiness on items that areNOT needed. Thoroughness is on point, and prices are great.
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January 2024 by Susan
Quality AutomotiveWon't take advantage or rip you offReliable and dependableWho can say that anymore?
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January 2024 by Jennifer Childers
Superlative service and repair. I would highly recommend them for their honesty, customer service and quality work.
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December 2023 by Lori Carpenter
These guys got me in and out fast. They were super curtious. Highly recommend
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November 2023 by Michael W.
One star review that's what I initially gave Quality Automotive . Unfortunately I had an emergency with my vehicle it needed to be towed to a shop quality was the closest and had some of the best reviews in town . I called quality spoke to the owner confirm dropping my vehicle off after hours . He told me it would be a week before it could be looked at which I was fine with . A week goes by I stop in just to check on status. To my surprise no one knew where my vehicle came from . and considering "having t towed" I was told . At this point I was slightly aggravated . Now the front desk and waiting room was packed parking lot was full phones were ringing off the hook . The frustration was not only on my end . After a back and forth reluctantly they got my truck repaired. t wo calipers and brake lines in 2 days. Which I was impressed with and the price tag was not ridiculous very reasonable . So The Exchange I had at the front counter however still aggravating was not worth noting. my truck was fixed I was cool 5 months later I have what appears to be brake fluid all over my rims on the sides where the calipers were replaced. Then I looked up their number Yelp review popped up so I gave him a one-star review. wrote another long story such as this one about how horrible they were . After my review I called quality to discuss the problem. they asked me to bring in my truck the next day . After looking at my truck determining the calipers and the brake lines were done correctly there was a domino effect from axle seals blah blah blah pretty much the emergency messed up a lot more than initially known. Long story short after diagnosing the problem fixing rear seal and front seal on axles replacing two calipers and brakes in less than a full day . I get my truck back expecting a outrageous price tag . To my surprise it was barely $100 over the initial estimate. And I know the calipers were an absolute bear to get off they could have charged me way more on labor . Customer service was way different this round actually spoke with Jeff the owner about my one star review and that is why I wrote this long post . The timing on our first encounter wasn't the best timing for either one of us. But the second round they actually lived up to their name these guys actually are quality and they are reasonably priced. I appreciate Jeff saying something to me about the review. Rarely do we business owners have the opportunity to discuss our respond to these review sites and quite frankly I'm disappointed in myself for even giving one . But my ego got the best of me. So far all is good with my truck. Jeff was to the point and honest . That is a rare thing to find with mechanics if I'm not black listed because of my first review I will definitely continue to use these guys to work on my vehicle .
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October 2023 by Joshua Hazelwood
I normally do the service on my wife's vehicle, but I've been super busy lately. They told my wife what the issue was and they asked "why would you pay us to do it when your husband can do it." That's a great sign that they're not trying to get over on you. They solved the issue for over $700 less than what Raben was going to charge her. That's why I told her to get a second opinion. Quality Automotive has me as a customer now for anything I don't have time to work on.
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October 2023 by David Zaldivar
Fixed issue with vehicle and charged a reasonable price. Will definitely be going back.
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August 2023 by jo si
Extremely fair, they don't overcharge. I have been taking my vehicle here since my sister told me of her experiences and have been extremely happy with their work every time.Services: General repairs & maintenance
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August 2023 by Allyson Armstrong
I could not recommend this place more! Jeff and all of their staff were so nice and extremely helpful. Their fast turn around time made my stressful situation so much better. I will certainly be going back. Thank you guys!!Service: Tires
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August 2023 by Donaldwilson55 Wilson
They diagnosed and fix my Nissan Marano, 2009 in one day and was very reasonable in price! Thank you Quality automotive and tire. You have my business from now on!!
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June 2023 by L Scisney
Great Experience At Quality Automotive & Tire!Professional Staff -The Owner Justin Suggested Lug Nuts While Changing My Front Brakes & Rotors .The Service Was On Point , I Highly Recommend Quality Automotive & Tire For Your Auto Repairs Needs .LaRhonda SService: Brakes
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June 2023 by Jordan Pryor
Went to get a noise checked out in my corolla this morning and Jeff showed me everything explained it all perfect. Amazing customer service. I will send anyone and everyone to him. Awesome first experience. Thank you so much!
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June 2023 by Stephanie Spurlock
Not sure to trust them!! since when does a front end alignment cost more just bcuz you got all new front end parts put on. I think it was bcuz I'm a female so they think I'm stupid. Very disappointed in how I was made to feel just bcuz I'm a female sigh.
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May 2023 by The Goat
I’m always skeptical of using new places. I was actually referred here by another mechanic here in town. Quality Automotive has went above and beyond for me. Typically I will call two or three places to get quotes and quality is always the cheapest, and I’ve had no issues with any of their services thus far.Services: Exhaust
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May 2023 by Tyler Oldham
Jeff and the staff at Quality have always taken care of me and my families car repair needs. They are very down to earth and honest at this shop. I appreciate their understanding when it comes to car repair, and they have some of the best rates in town! I would highly recommend this shop for anyone looking to get their car repaired correctly and at a fair price. They also stand behind their work, and that helps put my mind at ease when choosing a mechanic. It would be nice to see the shop have weekend availability but they have always worked well in seeing my car in a timely manner. No complaints at all!
