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October 2023 by j C
I would give this place zero stars if I could.. grossly incompetent maintenance professionals if you could call them that. Took months to figure out an engine issue and had to send it out of town for it to be fixed.. not only that they wanted to bill you for things that don’t pertain to the issue.. got the vehicle back and a connection came loose.. along with a damaged part… extreme incompetence.. very sad!!
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October 2023 by Amanda Shears
My husband has been there twice. They do not have the knowledge of features or knowledge of a bulletin that was posted about a car they are supposed to specialize in.
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August 2023 by Grant
If you’re looking to buy a used car I would avoid this place. They sold me a Toyota and coincidentally 2 days later the transmission failed and they refused to make it right. Sad and shameless way to conduct business. Wish I could give them less than 1 star but it won’t let me
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July 2023 by Grant K.
If you're looking to buy a used car I would avoid this place. They sold me a Toyota and coincidentally 2 days later the transmission failed and they refused to make it right. Sad and shameless way to conduct business. Wish I could give them less than 1 star but it won't let me
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June 2023 by Daniel Lord
I have purchased/leased 3 vehicles from Romain and find them to be professional in every way. Reasonably priced with an excellent service department and staff. Doug Nordhoff got me the best deal in 150 radius, Travis arranged the lowest rate financing and I get free Saturday car washes for as long as I own my Cadillac. Oh yeah. The cars they have on their lot are top notch. Buy here, you won't be disappointed!
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April 2023 by Wendel
If you want the great car buying experience than see Matt Mort. He sales it all. There is No I mean no pressure. Ask anything if it's unknown he finds out. The staff from the girl who picked me up to the finance guy to the guy who took time to show me everything that car does. They hide nothing and if I found a problem the took care of it no questions asked. I really drove Matt nuts even tho he said I didn't. I went thru 3 different cars before getting the one I wanted from Matt taking time and explaining each car. All he cared about was me making the decision I wanted to make. I am very happy with my new car
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March 2023 by Md Bro
Romain is the best dealership in Evansville. Professional, knowledgeable, friendly sales and service people who will go the extra mile to ensure the customer is satisfied. I’ve purchased vehicles here and also had vehicles serviced. I’ve never felt pressured or taken advantage of during any of my visits. I recommend them to anyone looking for a car or truck.
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January 2023 by Gregory Smith
Dustin was great. He made the vehicle-buying process very easy.
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November 2022 by Iyad Fakih
Great buying experience as usual. love my Truck. Thank you, Don Kipp and the rest of the Romain team, for going above and beyond to make sure my truck is exactly the way I expected. Romain is definitely A++ on everything. Great customer service in an age where good customer service is hard to come by. I recommend Romain to everyone.
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November 2022 by Casey Spesard
Had a great experience from the moment I reached out to Romain Cadillac. Dustin was great to work with, and went above and beyond to assist me while I was trying to buy a car from close to 3 hours away. Regardless of the distance I would continue to go back just for the amazing customer service.
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October 2022 by Debora joy
Took my 2013 Cadillac SRX into the service dept and they gave me a quote of over $3000 to get it fixed and they wouldn’t answer my calls or call me back after many attempts. I took it somewhere else and it only costed me $350 to fix it and they said that I didn’t need all that other stuff that Romain Cadillac wanted to charge me for. Made me go hmmm! I did not have a good experience with their service department this time at all!
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August 2022 by Joe Daniels
Our purchasing experience was excellent! Thank you Stephanie for making it so easy!! I will definitely recommend Romain Cadillac to my family and friends!
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July 2022 by Dana Vaughn
My daughter bought a 2018 Toyota Rav4 with Tony Blondin being our sales executive. From the first conversation I had with him on the phone about the details and condition of the car (since we lived 220 miles away from the dealership) to the final steps of closing on the the purchase of the vehicle, Tony was the absolute best to work with. He’s super friendly, answered our questions, very professional and handled our transaction in a timely manner to get us back on the road for home. We would definitely do business with Tony again. Thank you Tony!
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July 2022 by Doug Petitt
Great experience all the way around. Attentive and professional sales folks and very competent assistance all through the process. This is the way you want to be treated when dealing with a car dealership, or any other buying experience.
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July 2022 by elaine lewis
Doug was very informative, helpful, and courteous. He went beyond a salesman to help us out. All the staff was very helpful and accommodating. I recommend him and Romaine Cadillac to anyone.