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November 2023 by Glenn Rountree
Purchased out first Subaru in September, 2024 Crosstrek Wilderness edition. Tyler Emmitt was excellent to deal with, he made the purchase a pleasure. Tyler kept us informed via weekly messages and calls from the time the car was ordered until it arrived ahead of schedule and has contacted us several times after delivery to make sure we were satisfied with the vehicle. Will definitely purchase from Tyler and Romain again.
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November 2023 by Angel Riley
I was able to use the website to do my research about different makes of Subarus. And once I went into Romain, Tyler E provided amazing customer service and answered all my questions. Throughout the test drive and discussing the options I wanted on my vehicle, and purchase; Tyler and all the staff were very helpful. I recommend Romain Subaru to my family and friends.
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November 2023 by Michelle Brummett
Tyler Emmett was great! He listened to what my wants and needs were to find us the perfect vehicle. WE LOVE our Outback. We have bought three vehicles from Romain one in 2009, one in 2021 and one in 2023. We will always refer others to Romain and Tyler. We appreciate you! Thanks again Tyler! You are BEST!
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October 2023 by Jamie Daugherty
Purchased our new Outback yesterday. Tyler and Brian did a great job getting us through purchasing. Tyler made sure we were comfortable with all the options and thorough in answering our questions.
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September 2023 by Diane Buskavitz
Our family has purchased two Subaru vehicles from this dealership. Every transaction from purchases to maintenance has been outstanding. Staff is courteous, helpful and professional. Our latest dealings with Ethan Herr, Amber Vanzee, and Anna Mahin went beyond our expectations. They saw that every detail met our satisfaction. Thank You!
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August 2023 by Heather Wilson
Yes, the team made it very easy for me to go in, test, drive the different cars I liked, and picked the one I wanted. The only thing I would say is that we were at the dealership for about three hours to get all the paperwork taken care of. Other than that, the experience was fantastic. Happy with my new 2024 Subaru Crosstrek!
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August 2023 by Becky Uzzle
This is a great dealership to deal with. Thank you to Doug Nordhoff for making my moms purchase so easy and no hassle! He was very helpful and if he didn't know the answer he got it. He was not pushy and wanted to make sure she got the vehicle she wanted. He was wonderful to work with. Everyone at the dealership is very friendly and helpful. Do not hesitate to buy from Romain and be sure to ask for Doug!
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July 2023 by Cathie Spalding
Love love my new Subaru from Romain Subaru! Tyler E. Is fantastic to work with!! You will not be disappointed!! I drove EVERYTHING, the Ascent is the most comfortable and has everything I wanted. Tyler was very patient and let me make a decision when I was ready, I couldn’t be happier!
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July 2023 by Robert Allen
I have purchased four vehicles from Romain Subaru since 2018, I have had an excellent experience each time. Recently purchased two vehicles from the same salesman Malcom Cook which I highly recommend. Everyone was friendly and willing to work with my wife and I. Over the years I have also had all my services done with the service department, including, maintenances, recalls, and repairs, I have had exceptional service no matter what the situation was. In my personal experience they have treated myself and family exceptional.
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July 2023 by Brent Delano
I bought my WRX here and love it, but the service side of the business is lacking. I've had to take the car somewhere else for my 60,000 mile service, and a new set of 4 tires. (2 seperate events) After being unable to get oil changes scheduled in a realistic time frame, I've started doing that bit myself. Great car though.
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July 2023 by Glenn Ashby
I was able to use the Subaru website to select just about everything to have my new car built to order. I worked with Brent Miley deciding on the Forester Touring, the colors, and all the accessories I wanted. He was very helpful reviewing my selections. He kept me informed as he received updates, from the factory receiving my order, building the car, and shipping it. My car was delivered on time with all the selections just as I had envisioned them. The car itself has exceeded all of my expectations. I love my new Subaru!!!
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July 2023 by Jackson Peak
I would highly recommend this dealership! I worked with a sales rep named Tyler Emmett who helped me find a new car in no time. He went above and beyond to ensure I found the car just right for me. I bought a new Subaru Outback and I really love this car!
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April 2023 by Brett Fehribach
We have three Subarus because we love them so much! Romain Subaru is a great choice for purchasing a vehicle. Tyler Emmett is a top notch sales coordinator. We highly recommend him.
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February 2023 by Deanna Rossiter
Our experience with Romain was wonderful. Tyler was great! Not only did he make us feel comfortable with our choice by giving us all the information that we asked for, he also went over all of the features of the vehicle with us before we left the lot after purchasing our Forester which was amazingly helpful for us since we have never had a newer car with all the extra features. Overall great experience.
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February 2023 by Thomas Clouse
Finally getting a chance to sit down and write a review about our buying experience.We purchased a new WRX in November of last year and we absolutely LOVE the car. Tyler was extremely professional and was very patient with us throughout the whole process. The only negative remark that I will make, is in reference to the additional exterior ceramic coating we had applied by the dealer, the day before we picked the car up. Once we got the car home, I noticed it had swirl/streak marks from where they applied the coating. Hindsight being 20/20, I probably would have saved my $500 and had a professional detail service apply the exterior coating.The sales and finance team were excellent! Will likely return if I’m ever in the market for another Subaru.
