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October 2025 by Kristine Adams
Shetler has always been priced reasonably, gets someone out quickly, and cares for everything. This last couple of people they sent out cared for everything and were polite. Thank you Shetler.
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October 2025 by John Cadick
Just completed our move from Southern Indiana to Northeast Alabama. Everyone was so helpful and patient especially Becky. Joe our driver was friendly , polite, and efficient. Hats off to the whole crew!
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September 2024 by Ben Johnson
The Shetler team made our move a breeze. The team was fast, friendly, professional, and brought a fun attitude. They placed all of our furniture and boxes in the rooms we requested and reassembled our bed frame for us. They took the time to properly pad wrap our furniture and ensure our flooring was protected at both homes. We had no damages and the service was very affordable. Thanks Shetler team!
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August 2024 by gengar carport
SUPER FAST !! Started at 8:30 and moved put together everything by 12:00, No damage great attitude, I will definitely call them again..
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August 2024 by Thomas J.
Absolutely fantastic service! And the lowest cost! Great Realtor recommendation
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August 2024 by Julie Ray
The movers were professional and friendly. They worked quickly and efficiently to move our belongings to our new home. I definitely recommend this company. Thank you!
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August 2024 by Jill Lucy
1. We were loyal customers of Shetler Moving & Storage- we have moved 3 times in the last 8 years. We used them every time.
2. We used to live next door to the owner & adored he & his wife.
3. Family friends with the estimator - who truly was sorry for our experience
4. I am a real estate agent & refer Shetler on a regular basis.
5. We have never taken out extra insurance. Our experience has been good & it never warranted it. We were told the crew they had now was the best they have had in years. Spending thousands of dollars with a reputable moving company should serve for something, right?
The crew we had worked hard, were very respectful & we tipped them well. Moving is hard work & it was hot. But the negligence this time we thought had to be lack of training? Nothing was wrapped. Floors were not protected. Dolly’s were not padded. A completely different experience from our last 2 recent moves. This is obviously the reason for the extensive damage to our furniture, walls & flooring. Negligence & lack of training. I really couldn’t believe all the damage once it was truly able to be assessed. We were told we had to fill out a claim (I have over 60 photos of damage). The time I have spent on making my furniture look presentable & filing a claim is countless hours.
I was told a magic eraser could take a lot of that off. I was told vacuuming could do that to the base of the furniture. Again, we did not take our extra insurance. Obviously their mojo is deny, accuse & turn any accountability around on the customer no matter what the history- our history was good.
The treatment we have received has been complete disrespect & denial of any wrongdoing, questioning our integrity & saying we were slandering them. Instead of being empathic, they accused us of having prior damage. Let’s not forget that Shetler has moved us every time. I have continued to ask what standard protocol is for a move? I even asked this question on a video of their Facebook page . My comment has been deleted & I have been blocked from their page. We spent thousands on this move going 10 minutes away($4400) . Nobody would ever tell what a basic move should include. I was told that each move was different. Again, no accountability.
They decided to offer us a $500 good faith gesture & give us the .60/pound for the damaged items. The total of $1211 was comical. They said they could recommend a furniture repair person because we didn’t take out the extra insurance. If you go to Two Men & a Truck they clearly layout what is to be expected & how the furniture will be wrapped & flooring protected.
The treatment that was given to us as loyal customers was unacceptable. They want us to sign a release & take the money. This is not about the money. This is about doing what is right & hoping nobody else has this experience. We will not be signing any release or accepting a penny from them. I had really hoped Shetler would make this right & I would just not refer them anymore. It saddens me that our experience made me feel that I had to share.
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August 2024 by Sam Whitehurst
Worst moving company in this area! AVOID!!!
Damaged multiple very expensive furniture and refused to make it right.
We are spreading the word
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July 2024 by Elizabeth Levels
I highly recommend them. They work fast and efficiently. They were careful with all my furniture. I will definitely use them again in the future. Thank you Antonio, Brett and Eli, you are the best!!
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May 2024 by Kim Delaney
They are amazing! Before our moved they helped us figure out where we could save money. During the move they were kind, polite, and crazy hard working. 100% recommend.
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April 2024 by Jo Ann Fink
Excellent driver and great teams loading and unloading. Ryan Hearn, the driver, was the best we have ever had.
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December 2023 by Swati
This company makes false promises or white glove service and fails to deliver. I hired them for a long distance relocation, their workers were rude and did not package furniture safely, and damaged many items. I paid for extra replacement insurance, but they did not pay what was due for repair and replacement. DO NOT hire them.
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August 2023 by Martha McConnell
Excellent customer service! Movers knew what they were doing, did the move right and gave excellent customer service!!
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October 2022 by Stephan Searcy
Movers were very professional. Nothing damaged, with no damage to either home. Few scheduling issues. Shelter took care of issues with very satisfactory result
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August 2022 by Gary Bednar
Good place to work
