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December 2023 by Swati
This company makes false promises or white glove service and fails to deliver. I hired them for a long distance relocation, their workers were rude and did not package furniture safely, and damaged many items. I paid for extra replacement insurance, but they did not pay what was due for repair and replacement. DO NOT hire them.
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August 2023 by Martha McConnell
Excellent customer service! Movers knew what they were doing, did the move right and gave excellent customer service!!
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October 2022 by Stephan Searcy
Movers were very professional. Nothing damaged, with no damage to either home. Few scheduling issues. Shelter took care of issues with very satisfactory result
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August 2022 by Sammo World
Thank you guys for one of the best experience I have had with my moving and everything! Nothing but smiles and sufficient work done the whole time, I personally want to thank the crew for just doing a amazing job and making sure everything was done correctly and my experience was well done. All around A+ !!
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August 2022 by KC
Noah and Cody were professional, friendly and so helpful --exceptional work ethics.I highly recommend Shetler for your moving needs.
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August 2022 by Katie Kelle
Jeremy V. And his crew were very professional, prompt and efficient. I would highly recommend Jeremy and Shetler for your move. Good people!
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August 2022 by Janessa Montgomery
Cody Schieve is very helpful and professional! He's very hard working and deserves a raise or award for everything he does!!! Kid's going places!!!
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March 2022 by Craig Duke
Fantastic! I had a four man crew that worked fast and efficiently always checking to make sure they got it all. They arrived on time and finished earlier than expected. Very pleasant to work with. Their foreman, Stephen, was a good leader and Coordiator. I recommend their services highly.
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March 2022 by Josh Reuscher
Fantastic customer service! From estimate to actual move, the whole team was very friendly and mindful. They definitely go the extra mile to make sure your move goes as smoothly as possible for you!
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December 2021 by Angie Klenck
We could not have asked for a better moving experience. Shetler Moving & Storage made it painless. Tommy was very professional and went out of his way to meet our needs; from the very first call until our household items met their final destination. The movers were obviously very experienced and took great care of our belongings. I would highly recommend using this company for your next move.
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December 2021 by Vienna Harvey
Terrible experience. I contacted Shetler/Atlas two months in advance of my move, but after an initial phone call and quote I then got radio silence. The agent I first connected with apparently moved positions but gave me no heads up; I found out via an auto-reply from her email. For several weeks after I tried repeatedly via phone and email to contact the next agent I was directed to, as well as getting back in touch with the original person, and heard NOTHING from anyone. I still have not heard anything after trying to get in touch with four different agents.
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December 2021 by William Borders
We went with their default insurance — not the ridiculously over priced insurance they sell. WHAT A MISTAKE. Upon arrival of our furniture (which was late) it seemed like the company had almost gone out of their way to damage our furniture. We ended up with a broken dining room table, a broken nightstand, and damage to several dining room chairs. The furniture was not wrapped or padded.Our move was in June and we are yet to receive a check based in the weight of the furniture for the above listed damages, despite repeated phone calls and emails to the company.Damaged chairs are pictured here.
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November 2021 by Diana nims
Poor experience all the way around. Was supposed to deliver items out of state in a month. Kept having to ask for delivery date which was closer to 2 months.Delivered in the middle of hurricane watch. Lost items. Asked for claims. Waited a month and never heard a anything. Finally got the form and it took another month before they denied the claim. Called the office to discuss. Still no return call after a week. Of course couldn't locate my items because it has been months ago! Do yourself a favor and look elsewhere for your moving needs.
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November 2021 by Nancy Voyles
These three young men were excellent workers!
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October 2021 by Roger Parker
Jeremy and his crew were on time and extremely efficient. They were especially responsive to my wife’s needs as they performed their work. This is the second move made for us by Atlas and Shetler Moving and storage . They do not disappoint!
