The Spectrum Store on Hirschland Road in Evansville provides Internet, mobile, cable TV, and equipment services. Reviews consistently highlight helpful and polite staff who provide great service, solving problems right on the spot. Employees are described as personable, dedicated, professional, and working tirelessly. The store itself is clean, though it is noted as being very busy and popular, which can make parking an issue due to its location next to a busy restaurant. The entrance to the parking lot is only accessible from the parallel street. Processes are very smooth, allowing customers to schedule an appointment in advance or check in at a front kiosk. Experiences are often efficient, with some visits taking only five minutes for a simple return, while others for upgrades take about forty-five minutes. The service results in reliable, high-speed Internet. Overall, customers report great experiences with the helpful employees and Spectrum's services, leading them to return.
This is a rating for Spectrum internet. My 100 mbps slows to 30 mbps during peak time. Not sure if that is true for other providers. Their service technician claimed it was my Arris modem/router causing the problem. Got a 3.1 dos with WiFi 6 as he suggested. Same problem with new Arris modem/router. Eric
January 2025
Make an appointment. I can't stress that enough!
January 2025
Just walked in & nice younger Gentleman exchanged our 10+ years wornen out controlers in & out no hassles excellent service
