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March 2024 by megan byers
my barista Rosalyn was super sweet and thoughtful!! will definitely be back!
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March 2024 by Jerry Stucki
Walked in order 2 drinks watched the line in drive threw completely empty out and new cars coming in getting there orders before I did. Only had 2 people working the counter. And the machine asked if you want to leave a tip. Tip should be given when you recieve your order because I would not gave one if I new I would be sitting here this long think I'm going to ask for a refund.
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February 2024 by Kayle Morris
Ordered 2 drinks. Waited over 45 minutes while the drive through went through at least 3 times. It's disappointing to pay about $6 per drink and wait that long! Will not be doing this again
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February 2024 by Elizabeth Allen
Same ole same, not stellar but got the job done and my order was right so that’s always a plus.
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January 2024 by Chris Helm
Is best coffee in
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January 2024 by brett
A nice young gentleman took care of my daughter on her birthday. Thank you for the great
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December 2023 by Josh Beiriger
People are nice, but slowest starbucks I've ever been to.
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November 2023 by David Mueller
The is a very good Starbucks. Nice big layout with plenty of spots to setup and study or do some work. Staff were excellent! Very clean. I will stop in here again the next time I’m in the area.
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November 2023 by Stephanie Aponte
Don't go in the mornings unless you place an online order 30 minutes before you pick it up.
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November 2023 by Terry Gish
Horrible experience today at this location. Cashier took my order and money, then looked to the next customer. I said, "Do you need my name?" They just smiled and said, "Oh, I should have asked for that. My bad!" Never did ask my name. I literally waited 45 minutes before learning my order was completely lost. On a positive note, the young lady who issued my refund was very helpful and friendly. However, I will NEVER visit this location again
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November 2023 by Reverend Emily Millard-Mosley
I made an online pick up order and had no idea the chaos that was happening at the West Side Starbucks. When we got to the Starbucks is was crazy outside. Drive thru was wrapped around the building and spilling out into the side street. The parking lot was packed with cars. I went inside at the time the app said my order would be ready and even though there was about 30 drinks sitting on the counter none of them was mine. There was at least 15 people waiting for their orders. The workers didn't miss a beat the entire hour I waited for my order. They informed us multiple times that it was an abnormally busy day and they were behind at least 45 minutes. I watched the workers work together and not once get short with each other or with customers. At one point an employee passed out discount cards because of the wait. It was definitely annoying to wait for my coffee but the staff working was absolute rockstars.
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November 2023 by Cavin Bell
If the card machine is down, then do not just put a sign by the menu only. Waited in line for 20 mins just to get no breakfast. I could have had time to go somewhere else before work. No common sense to put a sign anywhere else when you know the line is always long for drive thru.
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September 2023 by Cindy Bear
... they are VERY busy; I've been by every morning around 7:30, and it always takes about 20 min in the drive-thru.Drinks are always correct and the staff is super-friendly!
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September 2023 by Rachel Travitz
Happened just now. Took awhile which is ok I guess but then the order was wrong so I asked for them to fix it and it took even longer.. and it still wasn’t right .. haha. Starbucks is too expensive to not get what you order but it’s ok. Just on my way to my dogs surgery appointment so I don’t care about this atm.They were nice though so that’s a positive
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August 2023 by David Owens
Absolute horrible customer service. Wife waited 20 min For a coffee that she ordered in the store. Just for them to give her the wrong size and when taken back in to store they said didn’t have time to make a new one.