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March 2024 by Brea Reynolds
The folks that help me are always very friendly and professional. I'm quite nosy and they always answer all my questions with a smile no matter how silly they are. I adore this location and it's the only place I go for an oil change anymore.
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February 2024 by Jacob Wahl
I truly enjoy going to valvoline. They offer a drive in, no appointment full service oil change. The staff has always been friendly and knowledgeable. If you're on the east side, pop in and try them out yourself. They offer very generous coupons as well as track all your maintaince needs.
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February 2024 by Max Mosbey
Very bad experience must’ve cross threaded the filter, leaked all over my garage floor.Had to take it back so all the oil didn’t all leak out
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February 2024 by Leslie Smith
Lisa and her team were great! Showed me sample of used oil and air filter to ensure they need changed. Very efficient
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February 2024 by Benjamin Leek
I was in the oil bay for 40 minutes. Most of which was trying to figure out if they had my oil and/or filter. Got several different answers, which made me feel unconfident they knew what they were doing. I've used several different locations, this one seemed very unorganized.
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January 2024 by Rebecca McNeill
Great friendly staff! Informative and thorough.
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December 2023 by Kip Wilson
Would like to be able to get prices, ask questions and get information BEFORE pulling into the bay. Once deciding on what I want, just do it. I did not like the high pressure captive audience approach of selling more services while they have you sitting in your car after starting what you already asked them to do.They were nice and did a great job, but let ne decide what I want. Once I do, just do that and end the sales pitches. If you want to ask if I want this or that done too, then ask while I'm deciding before you start. Let me have peace while you are doing the work.
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December 2023 by Matthew Maday
This is the second time I have use this location. I travel a lot for work and require frequent oil changes all over. I always use Valvoline, but this has become my favorite! The manager and her staff are overly friendly and down to earth not to mention very skilled and efficient at their jobs. Please go see them for your service needs!
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December 2023 by Lisa Bratcher
I had a relative told me to come here and ask for Brian. He gave me all the answers I needed in a professions manner. Was kind courteous and I will definitely be back to see Brian. He one when he was doing. Thanks
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December 2023 by Chris Briggs
Four months ago I paid $160 for an oil change on my F-350 but I just paid $228 after using a $10 coupon. What the heck? Why would the price increased so much? And they didn't even top off my windshield washer fluid even after I asked them to make sure they did.
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November 2023 by Sonny Smith (LvlHed)
This USED to be the place to go for trusted service. Now they can't keep help and the prices have gone through the roof. Last time I was in I used their internal review to express some concerns and got no response. Long of the short, neither of the geniuses working there could get my air box closed when I told them not to open it to begin with. The cameras were turned off so I couldn't see what was going on (it's one of their big selling points) the workers were griping and moaning between themselves the whole time. I wouldn't trust them to change a diaper.
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October 2023 by Aaron Barnes
This USED to be the place to go for trusted service. Now they can't keep help and the prices have gone through the roof. Last time I was in I used their internal review to express some concerns and got no response. Long of the short, neither of the geniuses working there could get my air box closed when I told them not to open it to begin with. The cameras were turned off so I couldn't see what was going on (it's one of their big selling points) the workers were griping and moaning between themselves the whole time. I wouldn't trust them to change a diaper.
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August 2023 by Lisa4 Freedom
I love the fact that you stay in your car while they change your oil. They check your tire pressure. If they need air, they fill them up, they check your windshield wipers, windshield fluid. Air filter, theirs run $26 dollars ( I buy at Advance auto or Walmart, they're about $10 dollars cheaper) I go there everytime I need my oil changed and they never disappoint me. I want to add that Lisa was terrific!
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August 2023 by Taylor L
I was at Valvoline today I pulled up and had to wait but the wait to get in was less than 5 minutes. I was so excited to pull up and see a woman working in the Bay Area. As a woman it’s rare in that male dominated field. Then I was surprised to find out another lady was working under the cars! Everyone was super friendly and helpful. Usually I dread going and getting my oil changed because they (other places) are pushy about selling add-ons. Valvoline told me next time they would highly recommend it but it wasn’t a dire need yet. That made me feel good. I wish I would’ve gotten names but they were all fantastic! I will definitely be back!Service: Oil change
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August 2023 by Brianna Foster
Stephen the manager went above and beyond. Very satisfied with my services everytime here but had to mention him this time. Thanks Stephen.Services: Air & cabin filter replacement
