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October 2023 by Debbie V
Richard Ryan at the Kittles North Outlet was fantastic! He was very knowledgeable and helpful. That location had a great selection of sofas and sectionals. Now we wait for our sectional to be delivered!
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September 2023 by Cynthia Jackson
My furniture buying experience at Kittle’s was excellent!!! The sales staff were friendly, knowledgeable, and accommodating. Based on my taste in style, they educated me on my style preference. They measured my couch and wrote down the dimensions. They even put a hold on my furniture until the following day when I planned to make my purchase. I will definitely return for my next furniture purchase. The quality of my furniture is top notch. Thanks Kittle’s staff for making my experience memorable.
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September 2023 by Jane Demink
It was excellent!! I was in a position of high stress trying to help my daughter be housed and then having it fall through.I received kindness and knowledgeable help by Richard who is an amazing person and salesman, by Rhonda the next day who shared support and empathy., and Verne who always had a smile. Trying to solve my situation required calm assistance on their part which they gave. I know this store offers good products and professionalism with concern. Thank you.
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September 2023 by James Higginson
John was great he was able to answer all of our questions. He had 2 customers return to complete their purchase. We continued to browse, and even though the other sales associates knew we working with John they gave my wife a measuring tape to help continue to shop. Once John was done He came back and finished helping us with our purchase
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September 2023 by geri jones
You folks run a very clean and professional organization. The staff are courteous and helpful. This is the second recliner chair I’ve purchased at this location and I’m very pleased. Thanks for offering this service and please keep up the great work! The gentlemen who loaded my chair are appreciated as well.
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August 2023 by Logan Edon
Russell was extremely friendly and helpful explaining the different sectionals I had to choose from. Excellent customer service, and I will be buying from Kittle's moving forward. Thanks!
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August 2023 by Margaret Heckley
I purchased sofa, loveseat & recliner on 1/3/2020. They showed terrible wear and pilling and ripping 2 years later. The Furniture Protection Plan denied coverage as it is considered manufacturer's poor workmanship. I have emailed Kittles three times and called 3 times with no response. I am an elderly person living alone and I should not see this kind of wear. I am embarrassed to have these pieces in my home. Pictures attached.
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July 2023 by Tamara Edson
John was a pleasure to work with. He allowed me to shop at leisure, and when I found what I was interested in, he was able to answer all my questions.
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June 2023 by Denise Hersberger-Gray
We were able to find remaining pieces we wanted to match the set of living room furniture we bought in 2021. We were treated well and got some good sale prices.
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June 2023 by Janice Andrews
I appreciate the salesperson introducing themselves and allowing me to look around without hounding me.
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June 2023 by gabrielle nicholson
Best service I’ve ever had, I was shopping for my father who is in hospice and the man who helped me was incredibly nice and made this the easiest furniture shopping trip I’ve ever had!
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May 2023 by Charles Diehnelt
Amy was very friendly knowledgeable absolutely great. We are very happy with our decision to use your company.
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May 2023 by Chrissy Koenig
We had a wonderful experience with Salesman John Robinson and Store Manager (Karl?). John was quick to let us know he was there to help us anyway we needed but wasn’t going to follow us around and bother us. He was very helpful when we needed him to answer questions and Karl was very helpful when we had technical concerns. The two were very professional and accommodating. I would definitely suggest to my friends and family to visit the Kittles outlet and work with John and Karl.
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May 2023 by Sharon Lauray
I love this store. Im a repeat customer. Sales representatives are always nice and make me feel comfortable. They are not pushy at all. Always a good selection of items as well as decent pricing and quality. This is my favorite furniture store.
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May 2023 by Carrie Kuntz
It was wonderful. Rhonda was so patient with me while I moved furniture around to see different pieces together. I also discovered hidden treasures in the salvage room. Top notch service from beginning to end.
