-
September 2023 by CYNTHIA TOKAREK
I want to say how much I appreciate Elliott Somers at the Fishers location. As a small business with big banking needs, over the years he never fails to amaze me with his personal service to us. I can email him with a question of five years ago and he gets back to us immediately with the information. Now that is service!
-
July 2023 by Mona Wenger
Unacceptable not giving notice to customers of a breakdown of bank internet services.
-
December 2022 by Peter Griffin
Citizens State Bank helped us get PPP funds when the big banks wouldn't return our calls and Erin is the highlight of our day! Highly recommend CSB.
-
November 2022 by Sam Shafer (Sam Shafer Numismatics)
I am a relatively new business customer with Citizens Bank. It was by happenstance and perhaps fate that I knew the manager here from a prior time in my life and I am certainly glad he got me on board and introduced me to what is like to do business with a community bank. Prior to Citizens I banked with a large big name bank and although I liked the individual employees at the branches there were some tough and every changing policies and it was often more difficult than I felt it should be to get the solutions I needed to with business banking issues. My experience with Citizens has been awesome. Excellent customer service from the tellers, excellent assistance getting merchant services setup. The person in charge of that was super communicative on point with getting us equipped and running and frankly to the point I really feel valued by this bank. Not only have they laid out a myriad of services to me that they can provide (way more than one would think!) but they have been instrumental in accomplishing a goal of mine to have greater flexability in paying my customers, as well as getting paid. A solid 5 star business!
-
June 2022 by Michael Gant
I have ALWAYS dreaded a stop at this bank. Our family has several banking relationships, business and personal, this one, EASILY, being my least favorite of them... until today.Each visit prior, I felt as though the front staff was disinterested, at best. I never expected a hug or pat on the back for banking. However, a simple smile would be nice.Erin Bourff was a breath of fresh air today. To say she gets what a customer greeting and customer SERVICE should look and feel like is an understatement. Made my day.The next time my Wife asks me to run in there for her, I know I'll ask for Erin. Be like Erin.
-
September 2021 by Kelsee Roberts
I just wanted to take a moment and say I've been through A LOT of banks, and Citizens is just the best. Everyone there is always so helpful, but I have to give a special shout out to my girl Erin. All it takes is a simple phone call and she's already on her way to helping me out!! And she's funny, to boot! By far the best banking experience I've ever had.
-
May 2021 by Robert Justin
My first time in-person experience was great! James and Erin were very friendly and professional. Excited to be banking with them.
-
January 2021 by Rob McInteer
Had been using this branch for my business for 1 year, nothing but professionalism and courtesy from every employee I spoke to. If customer service is of value to you this branch is by far the best banking experience I’ve ever had. Even though my business was sold, I look forward to continuing a banking relationship here at citizens bank fishers for the foreseeable future. Mr. James Whealon is the contact I have there who seems to know how to make all problems go away or can get you in contact with the right banking specialist.Appreciate all the consistent help, keep up the good work!!
-
July 2019 by Jimmy Lamson
Great bank for personal and business use.
-
February 2018 by Michael Thomas
Working with a local bank makes a huge difference. Elliott, John and the rest of the Fishers team made everything easy and we didn't have to jump through hoops.
-
February 2017 by Matthew Patterson
Truly hometown banking. If you've never worked with a 4th generation family owned local community bank then prepare to be pleasantly surprised! It's so different [in a great way) from one of the many "big box" banks. They offer services and solutions for your business and personal needs, and you're never a number! Check them out!
-
January 2017 by Terry Tolle
This bank knows how to treat their customers. If you are looking for a bank who will get to know you then stop in and see John Delucia and Elliott Somers. They treat people right!
