-
October 2023 by Sevin Sansone
If I could fix this to 0 stars I would.Everything was great until it wasn’t, sales process was fine. They did pretty much force an extended warranty on me but I let it go since they did take my car in for trade in at a decent price.They did not get my title to me in a timely manner, I had my sales man LIE about it being sent out twice and never received anything. Then he just stopped replying to me. LOLSo I spoke with a “manager” who managed to get the process done in a day or two.Upon arrival at my local DMV, I was notified they charged me hundreds more in sales tax at the dealership that was put into my loan than what was needed for local/state tax.The dealership refuses to take my phone calls on this matter trying to follow up on why or where the extra money I was charged went.Everything about this business has turned out to be pretty shady, save yourself some stress and time and don’t bother with this place.
-
October 2023 by Lamara Ambler
I hate car salesmen. And the whole process. BUT Chad is a good guy. Honest. He made it simple and easy to buy a car from out of state. I’m lucky he was the one who picked up when I called. Recommended!
-
October 2023 by Dominique Hawkins
This was a great experience for me. My salesman was very patient with me and answered every question I had for him. The staff was also friendly and treated me very nice. 10/10 would recommend and I will definitely return.
-
September 2023 by taha gheath
It’s my second transaction with them, and everything went pretty smoothly. Odai was very welcoming and clear with all details which I appreciate!I’d definitely go back again for my next car purchase.
-
September 2023 by Jamie Drayer
Dealer sold a car with 6K miles and recondition done in house so bad that the local brand dealer wouldn’t fix it under warranty. “Any trained eye should have caught that and it appears you may have been deceived by Coast to Coast.” Suggest having any car evaluated by a shop that is credible or simply shopping elsewhere. Sketchy process and not recommended.
-
August 2023 by Co Ro
Back in April of this year, my husband and I, along with my daughter and son went into this dealership to look at a Tesla Model S to possibly purchase that same day. We had also been looking at a Wrangler Unlimited At Unlimited Motors ( much better people there) We are successful small business owners who had planned on buying the vehicle outright. No financing needed, certified cashiers check for payment. Anyway, as we walk in we were not greeted with the same kindness as the 2 white men coming in behind us. I noticed immediately how we were looked at differently, treated differently and actually told that the car was not available for a test drive or to sale! Absolutely ridiculous to say that a car that is being advertised at this “prestigious” dealership couldn’t be test driven or even sold is beyond ridiculous. I am a POC, successful and happy to be so and did not feel comfortable or wanted in this place of business. We were finally told that we can test drive the vehicle BUT with a salesperson in the car with us AND we could only go through the parking lot due to (according to them) an airbag safety issue. The point of this review is to inform People Of Color of MY experience. I would never patronize this establishment. I would NEVER recommend them to my family and friends. Shame on this dealership for not treating everyone equally. I actually purchased a Tesla from Driven Auto and my experience with them was how it should have been. Went in, looked at the vehicle, test drove as long as we wanted. Went to the bank, then purchased the vehicle. Great job Driven Auto!
-
June 2023 by Adrian Aviles
I worked with Daniel & khaled. True professionals with the easiest purchase I've even done. Even after the purchase they came through on their word, remind me of men at the dealership like this anymore. I have at least 3 or 4 more vehicles in mind to purchase. So it's easy to say that I will drive back 2hr just for service
-
April 2023 by David Flowers
Jay was very helpful to work with and answered all my questions. The negotiated deal was straightforward, and no pressure or hard sell. Once the sale price was arrived upon, wiring instructions were promptly sent, and transportation arranged. When we got the car, it was was in flawless condition. The whole experience was awesome and stress free.
-
April 2023 by Prentice and Lorraine Stovall
Jay Thomas, was our Salesman at Coast to Coast Imports in Fishers, Indiana on April 4, 2023!He was very knowledgeable about the vehicle we purchased, and made the buying process easy. Jay was professional, friendly, patient, and made sure we were satisfied customers!We will definitely buy our future vehicles from Coast to Coast Imports!We are Happy Customers and we have a new friend!Thanks so much!Prentice and Lorraine Stovall
-
March 2023 by Tia Campbell
This was probably the easiest and most pleasant car-buying experience I've ever had. Online and several hundred miles away can be an anxiety-filled way to buy a car, but Omar quickly relieved that anxiety. He was polite, honest, and hid absolutely nothing from me. He sent additional real time pics & videos and made sure to highlight the very minor imperfections or blemishes on the vehicle. He wasn't pushy, I never felt pressured, and I certainly didn't feel as though he was just trying to make the sale. He allowed me to take my time and decide at my own rate. Whenever I had questions, communication was a breeze. He responded quickly and took his time explaining anything I asked about. He's clearly passionate and knowledgeable about the cars he sells.I flew in, he picked me up from the airport, and I was driving my new car off the lot less than an hour after arriving at the dealership. He even checked in with me later that evening to ensure I made it back to my home state safely.Their level of professionalism and the quality of their cars is unmatched. If Coast to Coast Imports has the vehicle you want, don't hesitate to make the move and give them your business. You will not regret it. Thank you again Omar!
-
March 2023 by Lyndsie Hobbs
If you’re looking for a great experience, ask for OMAR.We took a drive to this dealership not knowing if this vehicle was available.We walked into the other location and Omar immediately told us he would assist us and take us over to where the vehicle is at the main location.Omar did not hesitate to assist us.Arriving to the main location, he pulled the vehicle up and let us test drive hassle free.Omar made the whole experience hassle free with NO ISSUES. After purchasing fairly quickly, we did not feel rushed to make a decision. Omar was able to get us exactly what we wanted and in the price we were wanting to pay. If you want a great experience, stress free and excellent customer service, ask for Omar.
-
March 2023 by Chris D.
Easy to deal with, car was as listed and in excellent condition. Worked with me and let me take a nice long test drive. Omar was helpful and patient. Will return for future purchases if I see something in their diverse inventory I like!
-
March 2023 by lauryn clayburn
Rob was super amazing. He made the car buying process so, so easy. He was extremely kind and thoughtful. & very thorough in the process. 100% recommend
-
March 2023 by SlayerrZoro
If you go here, ask for Rob! Really nice positive person! I called ahead and he was very nice and helpful. I went to coast to coast and he got me in a car I loved within 2 days!
-
February 2023 by Nichole
We had the BEST buying experience with Omar!! He made it so easy and seamless to get our vehicle, and even made sure to expedite it and we received it earlier than expected! He was professional, so quick and easy to communicate with, and answered every question we had. This was by far the easiest car buying transaction my husband and I have dealt with and we would HIGHLY recommend this dealership and Omar to anyone looking for a vehicle!! We love our Audi!!
