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January 2024 by Krista York
I’m completely shocked at their terrible customer service. Do NOT take your car here. They take forever (months) and their lack of communication is like nothing I’ve experienced from a business before. NO communication. Still don’t have the car back so I can’t comment on the work.
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January 2024 by Thomas Faulk
I had my windshield replaced on my new Bronco and they did a fantastic job. Awesome communication, professional, friendly and got it done fast. Quality work too! I highly recommend this place for any of your auto body repair needs.
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November 2023 by Shawn
Hit a pole with my Roush F-150 and Fishers Collison fixed it quickly and right the first time! Looks and runs great and great service!
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October 2023 by Mike Tomarchio
Top rated place. I can't recommend them enough. I did have an issue with the paint after I took delivery, but Merzi and his team took care of me. I even had them paint additional panels while they were fixing the issue and the quality of the work is second to none.
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October 2023 by S Kern
I can’t say enough how fantastic the service was. From start to finish it was a great experience. The repair was done timely and looks great. You would never know there was $8500 in damage I would strongly recommend using Fishers Collision RepairServices: Auto body & trim repair
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October 2023 by Lori DeGraff
Never again!! Four trips to get the color to match on the bumper of our car. After picking up the third time, the paint was peeling off on layers. Terrible quality and they don’t look look at it before they send it out the door
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October 2023 by Eric C.
I had a horrible nightmare experience with them!!! I was in a car accident that damaged my right passenger tire and had my car towed to Fishers Collision Center. It took them 45 days to start working on my car and after they fixed the original issue, they called me to inform me that my engine died. My vehicle was purchased less than 2 years prior and I never experienced any engine issues. They blamed it on the oil pan must of been damaged in the original accident and said the engine needed to be replaced. My issue with this was the fact that this was 60 days after I towed my vehicle to them and they never even attempted to start the car until they finished the original tire issue, when they attempted to test drive it. Then after they took another 30 days to replace the engine, they never called me to inform me my car was done and ready to pick up. I had to call them because I lost patience for how long they were taking to repair this new issue with my engine that happened under their care. After I picked up my car it didnt even take 3 days for my vehicle engine to overheat and my car wouldnt drive above 30 mph. I then brought my vehicle back to Fishers Collision Center and demanded they fix my engine, and the collision center manager named Merze (Mercy) blatantly lied by pointing blame towards my car insurance company by stating that my insurance company delivered them a bad engine from the junk yard. After waiting another 30 days for them to replace the bad engine for a 2nd time, the 2nd engine also failed and my insurance company decided to total my vehicle. I am irate that I trusted them to fix my right passenger wheel and their negligent care of my vehicle led to my engine dieing and they failed to take accountability for their inept ability to car for vehicles in their presence. The 5 months they strung me along anticipating my car to be repaired led me to not be able to perform my business which I use my vehicle to perform. I will sue this company for malpractice and negligence.I highly recommend you not take your vehicle to the Fishers Collision Center.Eric C.
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October 2023 by Eric C
DO NOT BRING YOUR CAR HERE!!! I was in a car accident that damaged my right passenger wheel and they took 45 days to start working on it, then their negligence in repairing my vehicle due to lack of care for my vehicle in their possession, my engine died under their care. I purchased my vehicle less than 2 years prior and never experienced engine problems and my insurance company had to total my vehicle. I will be suing this horrible company
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August 2023 by Bridget Williams
Do NOT go here. Took our car in for repair. When we went to pick it up there was a huge scratch on the rear passenger door. It was gouged. This wasn’t a minor thing. They are going to fix it, but this is extremely inconvenient. This is my kids car and they aren’t old enough to drive a rental. We will all have to keep switching cars trying to figure this out. I am not happy.
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August 2023 by Heather Knox
Not only do they get your car in the shop asap, but they were flexible with me. Dallis was such a sweetheart and provided me excellent customer service. Super helpful! I will be sending anyone who needs collision repair here!!!
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April 2023 by lakisha Tyler
I finally got my baby back!! Only giving 4 stars because it took almost 2 months. But I know particularly blame can be put on my Auto Damage Adjuster. But she looks amazing. So the work is A1. Thanks Fishers!!
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April 2023 by Shelbie LaVonne
took my car here to get my mirror fixed , the mirror took months to arrive which isn’t their fault but no communication aside from 1 or 2 emails which people never check. I requested to be called for updates and they just text which is okay i guess but my questions don’t get answered quickly. the service took a while once my car was dropped off, took 2 weeks to fix a mirror(not sure if that’s normal) and the front desk people aren’t very lively or helpful and have very poor communication skills. just did not feel like they were genuine in their customer service. i would recommend anyone else over this place if i’m being honest and i won’t return.the mirror was fixed perfectly cannot complain about that!Service: General repairs & maintenance
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March 2023 by Tanya R.
We got into an accident in December, we dropped our truck off the end of January. They never give you updates so you'll need to call yourself. They will take your vehicle apart but won't order the parts they need. The employees will call in sick and they won't have anyone else work on your vehicle. You will run out of rental car time and they don't care & will do nothing to assist you even tho it's there fault it's taken so long. Then they will finally tell you your vehicle will be ready tomorrow but it's missing some pieces so they'll just give you the money for those things and you can take care of it yourself. Then they don't give you the money for those pieces saying they don't know what you're talking about and charge you for your deductible. DO NOT DO BUSINESS HERE!!! Terrible service!!
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January 2023 by Janine Talbert
Fisher Collision Repair takes auto body shop work to the next level. Each of the staff members including the porter, coordinator, estimator, and manager redefine superior service. Merzi Solis, the manager, is excellent and runs a high quality, efficient shop.I recently had some work done to my car, coordinated through my insurance company. The process was seamless, and my car looks brand new again. If you have any auto body work that needs to be done, I highly recommend this shop!Services: Auto body & trim replacement
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January 2023 by Mary Arnold
Used Fishers Collision years ago, just used them again in December. The whole staff is helpful and easy to work with ! Will never use another body shop.
