Gerber Collision & Glass

Auto Repair, Auto Parts, Body Shops, Car Glass Repair
Hours: Gerber Collision & Glass in Fishers, located at 11175 Allisonville Rd, is a collision auto body repair shop that offers quality services for all makes and models. The shop is known for its excellent communication, often keeping customers updated via text messages throughout the repair process. Many reviews highlight the shop's ability to handle insurance claims effectively and advocate on behalf of customers, making the repair experience smoother. The staff is described as accommodating and attentive, with some customers noting quick and perfect body work, especially for minor repairs. The shop provides free written estimates and stands behind their work with an industry-leading National Lifetime Guarantee for as long as the customer owns the vehicle. However, some concerns are raised about the time taken to complete repairs, which generally ranges from 2 to 3 weeks, and issues with the quality of some finishing touches, such as crooked badges. One customer expressed dissatisfaction, mentioning a negative experience at the Westfield location and indicating they would not return to Gerber in the future, citing inconsistent quality and communication. Despite these concerns, many customers appreciated the good service, quick repairs, and willingness of the staff to go above and beyond, even fixing unrelated issues for free. Overall, Gerber Collision & Glass Fishers is a reputable option for collision repairs, especially for those valuing communication and warranty coverage.

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1. Fishers, Indiana