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October 2022 by Tyler Jardina
Great staff, very organized, hope to work for them one day!
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March 2022 by Zachariah C.
If I could give no stars I would! Stop sending me promotional "Preferred Customer Event" mail. You sold me a couch that broke not once but twice within the first month and then made me go through hell to get a refund. I'm not a fan of your company and I've shared my experience with everyone I know. When you send me promotional materials it reminds me to to continue to tell everyone I know that Kittle's furniture is awful.
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September 2021 by Andrea B
Worst delivery experience! I’ve shopped at Kittles for years. I recently ordered new office furniture for my small business. The Kittles truck arrived to deliver it at my place of work. They ran over a median when there is a clearly marked entrance (that large car haulers drive through regularly with no issues), they RAN INTO a car in my parking lot and when my staff went to move the car, the mover got out of the passenger side of the truck and screamed at my staff so loud I could hear him inside my building. I went out to see what was happening (I am VISIBLY pregnant by the way) the same grown man looked down at me and started yelling at me too. I asked them to leave my property, he yelled at me again. He refused to leave an additional three times in between him threatening and cursing at me and my staff. I reported this incident to Kittles immediately (hands still shaking), they did not care at all. I have never been so scared in my life! Completely ridiculous that this even happened and that Kittles didn’t even apologize for it after they were made aware of the situation.
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February 2021 by Josh Zirko
The furniture is trash customer service sucks delivery sucks I would not recommend this place to my worst enemy
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October 2020 by Nihad Redzic
If you are delivering to this place I am suggesting strongly for everyone to stay away from this place,Arrived day before scheduled appointment and was told to wait until tomorrow,and then tomorrow first requested was to assist unloading and load was assigned “no touch to driver” ,Place is unorganized and unfriendly!!!Started 8;20 am now is lunch time 11-12 pmDisgrace!!!!!Get prepared to waste 5-6 hours of your time here at least!!!!STAY AWAY!!!!
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August 2020 by Charrell Charise
THE WORST DELIVERY SERVICE EVER!!!!! I hate that wayfair uses them. This delivery service lost my entire sleeper sectional & ottoman
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August 2020 by Ny'oumy Ndiaye
TERRIBLE experience with the delivery drivers. I ordered a dining table for my mother’s house.The two delivery drivers came to my Mother’s house and left the delivery in the front of the house. They told my mother that they could put the table together for her for $128. They told her, “ this is the type of things rich people order so we require a tip to put it together” Nobody told my mother this is the process??? After telling them that she didn’t have that on her because again, this was my gift to her, they proceeded to leave the property. My mother asked the two gentleman if they can atleast roll the extremely heavy furniture into the front door instead of leaving it outside where she had no way of getting it into her house. Again my mother is elderly. The gentlemen told my mother that they would only roll it in the house for a tip. Once she told them that she didn’t carry cash , one of the gentlemen proceeded taking a picture of my mother’s house and then the two gentleman told her they couldn’t help her and left . This is HORRIBLE customer service and my mother does not feel safe and does not feel like she was treated properly.
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July 2020 by Ny'oumy N.
TERRIBLE experience with the delivery drivers. I ordered a dining table for my mother's house.The two delivery drivers came to my Mother's house and left the delivery in the front of the house. They told my mother that they could put the table together for her for $128. They told her, " this is the type of things rich people order so we require a tip to put it together" Nobody told my mother this is the process??? After telling them that she didn't have that on her because again, this was my gift to her, they proceeded to leave the property. My mother asked the two gentleman if they can atleast roll the extremely heavy furniture into the front door instead of leaving it outside where she had no way of getting it into her house. Again my mother is elderly. The gentlemen told my mother that they would only roll it in the house for a tip. Once she told them that she didn't carry cash , one of the gentlemen proceeded taking a picture of my mother's house and then the two gentleman told her they couldn't help her and left . This is HORRIBLE customer service and my mother does not feel safe and does not feel like she was treated properly.
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January 2020 by Jagtar Singh
Shipping first left from building 8600 and receiving 2nd left. Clean facilities and nice guys.. ?
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October 2019 by Mat Gerdenich
Very bad communication amongst the various departments. I talked to 3 or 4 different people got 3 or 4 different answers. Was a very frustrating experience.
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October 2019 by John Q Public
The company is fine but the warehouse is a nightmare
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September 2019 by Martha Gutierrez
Worst customer service, the wait to pick up items is ridiculous! People in the lobby have you waiting for the longest to even greet you!!!
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February 2019 by Erik Hodowanic
Great furniture & rugs! The salespeople are amazing, so knowledgeable and kind. THIS PLACE IS 4 ACRES!
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January 2019 by J Winkle
Nice selection and prices. I've purchased many items here going back at least 15 years. Their main location since 1988.
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December 2018 by Wayne McClnon
You get real nice furniture there
