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December 2025 by Scott Emch
We have worked with this Public storage for about a year and a half now and the experience overall has been very good. First off, the staff there are very nice and will genuinely work with you to iron out any problems. The only problems I have had were some significant rate increases like some of the other reviews talked about, but what I discovered was if you speak to the staff and respectfully request a review of your fees - they will do their best to get you a better rate. I have done this twice with my unit and a unit I rented for my in-laws and in both cases they were able to work out a better rate which I greatly appreciate.
As for the unit's themselves, we now have 3 temperature controlled units - two 7.5 x 10 units and one 10x10 unit. They all have been clean, easy to access and the building is typically at a comfortable temperature. Their normal hours are reasonable and for an additional fee you can access your units 24/7 (if you happent to work odd shifts). The grounds are well maintained and I've seen the staff picking up trash and patrolling the outside. If you call and leave a message, they usually call you back that same day. Their app and computer systems can be a little buggy at times, but like a lot of technology, its a work in process. I have never been unable to access my units during their normal business hours.
Lastly, I will give a shout out to Terri - who I've dealt with multiple times there and she is always friendly, responsive, courteous and very customer service oriented. She is a very good employee and representative for the company! I see this location currently has a 4.9 out of 5 rating and I think that is quite accurate!
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November 2025 by Deion Billups
Great service
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November 2025 by Elizabeth Havens
This place is so clean. The front desk staff is very welcoming and helpful. I highly recommend!
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November 2025 by Rebecca Sperry
Fantastic help, easy set up, clear communication, and clean area. Their team is AMAZING!!!! Highly recommend!!!
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October 2025 by julie ambler
Terri was awe
Some!!! We needed to change to unit assigned by computer and she was able to position us the way that suited us better. So helpful and friendly!
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October 2025 by Andre Lopez
Very clean and safe location! Staff is very nice and helpful!
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October 2024 by Seitzer Technology Solutions
Secure, clean, great access to both highways and a range of useful retail and dining options, and then there's the staff...
(Had you a little apprehensive, didn't I???)
RELAX! The manager, Terri, is simply wonderful. Period. Exclamation. (And some emoji conveying pure gratitude.)
Terri is a significant asset for this company. They're ridiculously fortunate to have attracted and retained a truly wonderful person. I could easily write more, but I've gone on long enough...
TLDR; Secure location, fair price, awesome management (Terri; she's awesome!)
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October 2024 by Mitchell Stidom
I’ve been renting since January and I want to thank Terri … she has been Wonderful ?
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October 2024 by DONALD HEROD (SKYKOP)
Miss Emma and Miss Terri are the best. Both are thorough and professional. A breath of fresh air. Their efforts have not gone unnoticed. You do great work ladies. Many thanks.
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August 2024 by Jay Ems
First time renting a unit and I had a lot of questions. Site manager Terri took the time to show me around and helped me make the right choice for my storage needs. I couldn’t be happier with my decision to rent from this location!
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August 2024 by Rola Samaha
Terri she is very helpful lady it a kind of her
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August 2024 by Becky Wetnight
Ladies in the office were super helpful. Saved us money and time.
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August 2024 by Bra'Jae' Allen
Ms. Terry and Ms. Emma always are very professional, helpful and thorough. The property is very well managed. Kindness is always exercised.
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August 2024 by David Poole
This place is amazing, great prices, amazing customer service (Terri), and it’s in a great location. Easy to get to and very very safe!
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July 2024 by Cory Dessauer
Ms Terri was able to help us find a unit in our unique circumstance. If only it was always that easy for our business to find friendly help
