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March 2024 by Yas'Ming
Madge was very helpful, informative, and kind. The process was quick and easy. I would definitely recommend to others.
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January 2024 by Iderah Wilcox
Kia was so professional and pleasant I loved working with her . Thank you Kia
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January 2024 by Boyd Harris
Madge was very helpful and so very friendly assisting me when I visit this storage location. She was very informative and made this decision easy to secure my selection for storage at this location! This level of customer service is highly commendable and Public Storage / Fitness Lane in Fishers should be thankful for her.
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December 2023 by LJ H
We utilized 2 Public Storage climate controlled units at Fitness Lane for 7 years. Throughout that time, Madge, Property Manager, was extremely helpful and always very responsive whenever we had a need. We could not have been happier with her service and this facility. Only wish it was closer to our prior home. We highly recommend the climate controlled units. Upon moving into our new larger home, we found our furniture, clothing and household goods were all in great condition after 7 years! No bugs nor pests nor mildew of any kind. We certainly would not hesitate in using this facility again. Thanks, Madge, for your years of friendly, responsive service!
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December 2023 by Joel Fennig
Mary helped me with an impending 25% rate increase after only 4 months at my current rate. She called me back within ~ 15 minutes to report that my current rate would remain in effect for 6 months. Great job Mary! Thanks!
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November 2023 by Louis Breslan
Quick and easy
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October 2023 by Tolby Lopez
Madge was the most helpful today in help us (COLT MOVING) move our customers out to their new home. Thanks Madge.
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October 2023 by Jordan Rowe
Zack was super helpful and got me in/out! Would recommend!
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September 2023 by Amber Lochard
I purchased an auctioned storage unit from this location and had a pleasant experience. I usually find that storage facility employees are indifferent and sometimes rude, but Madge was a joy to work with. She helped me get in and out in four trips and worked with me on the time requirements. I really appreciate it!
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September 2023 by Robert Carter
The manager and staff are friendly and helpful. The cost is good and the location is convenient.
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August 2023 by Janette Caenepeel
Wow! Mary made my storage needs easy! What a clean place ! Thank you
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August 2023 by Derek W.
I set up a reservation over the phone and was advised that I would receive an email with my gate code and unit number. That never happened. At 4pm, with a truck full of furniture I went to the location to talk to the manager or staff. The location was closed even though it was supposed to be open until 5pm. I spent the next 90 minutes on hold with reservations and I was told that the original reservation was not properly set up correctly. The issue was finally resolved. I understand people can make mistakes making reservations over the phone, but this all could have been avoided if the staff hadn't left early instead of staying to the advertised closing time of 5PM Even the people on the phone didn't understand why nobody was there.
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July 2023 by Lisa Davis
Miss Mary was very nice understanding very patient and very helpful I would recommend this storage to my friends and cuz I like stuff like that too
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June 2023 by Bryan Fluke
Last year I rented a 10'x10' for $120/month. After six months the price had increased to $156/month - told inflation. I then looked online and noticed the current price was only $68/month. I asked if I could get that price and informed no. Contacted the Home Office and again told no since this was only available if I secured via online. Well I rented another 10'x10' same location overlapping months with my other unit for just $68/month. Asked if I could just change the old unit number with the new number thus saving me the hassle of moving everything. Told no way this can be done. I moved everything and after six months paying the rate of $68/month the price increased to now $89/month. Asked why and told inflation just like last year. Just noticed the new units online are renting for 10'x10' at just $72/month. I guess I will again need to move everything again to secure the lower price for JUST six months.
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June 2023 by Jeff Johnson
Madge is great! So helpful and knowledgeable. Highly recommend.
