United States Postal Service
Post OfficesHours:
8500 E 116th St, Fishers IN 46038 Hours
About United States Postal Service
The United States Postal Service at 8500 E 116th St is a busy location that provides mail and package delivery to millions of addresses across the country, including military bases and territories. The facility offers various services, including walk-in passport processing, and manages a large number of retail locations nationwide. Customers appreciate the dedicated staff who work hard to serve the community, with many praising specific employees for their kindness, patience, and helpfulness. One staff member was especially recognized for going above and beyond, making efforts to track down mail and keep customers updated. However, some reviews mention issues such as being understaffed, which leads to long wait times and lost packages, with one customer experiencing multiple lost parcels and slow investigations. Additionally, there are concerns about mail collection, as some outdoor mailboxes are not emptied regularly. Overall, while the team at this USPS location is appreciated for their effort and customer service, concerns about staffing and package security remain.
Most Recent Reviews
May 2025
No tape for packaging at all in the building for purchase and not even an offer to tape my label to a box to ship. Had to go buy tape and come back to the post office for a second trip
December 2023
HEATHER IS AWESOME!!! When I tell you her and the Post Office team went above and beyond… No exaggeration. My mailing issue is still in progress but so far I have been met with great customer service and helpful hands. Heather has made calls to carriers, hunt down my mail, and updated me all along the way. She’s great!
October 2023
They have lost 3 packages of mine that I’ve sent out for my small business. Tired of losing money and facing consequences for USPS’ lack of organization. I have tried to reach out to customer support, and they either don’t do anything or don’t reply.
More Comments(137)
Nearest USPS Stores
- Fishers, Indiana
