United States Postal Service

Post Offices
Hours: The United States Postal Service at 8500 E 116th St is a busy location that provides mail and package delivery to millions of addresses across the country, including military bases and territories. The facility offers various services, including walk-in passport processing, and manages a large number of retail locations nationwide. Customers appreciate the dedicated staff who work hard to serve the community, with many praising specific employees for their kindness, patience, and helpfulness. One staff member was especially recognized for going above and beyond, making efforts to track down mail and keep customers updated. However, some reviews mention issues such as being understaffed, which leads to long wait times and lost packages, with one customer experiencing multiple lost parcels and slow investigations. Additionally, there are concerns about mail collection, as some outdoor mailboxes are not emptied regularly. Overall, while the team at this USPS location is appreciated for their effort and customer service, concerns about staffing and package security remain.

1. Fishers, Indiana