-
August 2025 by madi_james
Not only did we receive a letter one day without any warning that our mailbox must be moved asap and any mail starting that day will be held for pickup, but when I go to pickup said mail they cannot find a package that Amazon specifically told me was left there for pickup. The lady at the counter was pretty rude and spoke over me while I was asking about that package. Didn’t even give me the time of day. Definitely disappointed to say the least.
-
August 2025 by Jeffrey Stokes
I can’t really complain about the post office staff as I rarely go in there. My comment is about the delivery people who left me a note Monday saying that they couldn’t deliver a package to my address because I don’t have a U-turn driveway, yet were able to deliver a package today. UPS and FedEx have no problems delivering to my house yet USPS does. Maybe if you cannot complete a three point turn around, you shouldn’t have a job that requires driving.
-
August 2025 by MSGT Stokes
Nor rain nor sleet nor snow- but if you have a gravel driveway we won’t go.
-
July 2025 by Bryan Hasenstab
Dang people, tough crowd around here or what? I use this location all the time and no issues! In and out every time. Very friendly as well. Keep up the good work! I have another out going so I'll see you all soon.
-
January 2025 by Kevin Jewell
The short blonde lady working at the counter was extremely rude. I did not catch her name, but I am sure I interrupted her smoke break. This was my first time at this location and it was very disappointing.
-
December 2024 by Grabber Mustang
Very poor service, Melissa Especially. I paid for Signature required, and Return confirmation. The mail man signed for it, I know- because the business was closed the day he dropped off. NO one was available to sign for. NEVER got a return conformation, after 30 days. Came in to talk to Melissa, said I can't help-
So, contacted CC and got may money back.
-
November 2024 by Strong John
The automated call line is soooooooooooooo terrible. I said customer service and the dumb fuhhh said pricing 😀 is that correct like 25 times. They stuck in 2005 ai tech or sum fr
-
September 2024 by Tabby Ling
Very nice workers every time I go. CB is the nicest worker there. Always polite and helpful. They could use more employees, but that's not their fault.
-
March 2024 by Robert Lewis
Same as a lot of others. They claim inaccessibility, but my ring camera says they never showed up. Now they have mail running all hours of the day. Mail truck running late in the evening. This place is terrible.
-
January 2024 by Kathy Hay
It's totally irritating when your expecting a delivery via UPS and then they hand it off to USPS. Once USPS gets it you get notification that your package is out for delivery and the next notice you get states post office attempted delivery, no access to to delivery location, then local weather delay.
-
September 2023 by j. ms.
Floyds Knobs Postal Service Delivery Driver: Broke our mailbox lid, in the process of breaking the new lid, repeatedly fails to fully close the lid (wet/damaged mail), lost a pay check and lastly, too lazy to get out of their truck to deliver packages to the door (so we get them late/whenever they feel like delivering). Definitely getting the point of feeling the need to file a complaint with the USPS Office of Inspector General (especially with the holidays coming).
-
July 2023 by Stephen Lewis Jr.
Crazy how I have a gate at the end of my driveway that was left open all day so they can deliver.. Get a notification saying, "No Access to delivery location"... Check my cameras and what do you know they slow down and drive right past my driveway, Gate open.. Clear as day... How hard is it?!?!. I guess it's easier to lie then to just do your job...
-
July 2023 by Megan Cox
Excellent customer service for our wedding stamps!
-
February 2023 by Gigi S.
Last year our delivery person broke the lid on our mailbox. I submitted a complaint and received an e-mail from the postmaster stating her carrier denied responsibility. We purchased a new lid (at our own expense) and over the following 8 months it's been slowly getting destroyed, again, by the carrier. I arrived home yesterday to find the lid completely broken off of the box. Immediately I drove up to the post office to complain and a message was left for the postmaster to call me. This morning I received a voicemail from Melissa stating her carrier told her our "lid was acting weird," but it was "fine" and "closed." Again, both our carrier and postmaster refused to be held accountable. The law states USPS is liable for damage and is supposed to compensate the homeowner. I haven't decided yet if I'm going to pursue further action. However, I will say that regardless of my decision, the carrier will obviously continue to abuse our property including not even bothering to consistently close the lid so our mail doesn't get damaged by rain/snow.
-
January 2023 by Kelsey Uligian
I had a delayed / missing package that was supposed to be 2-day. Not sure her name, but a lady at this office (maybe Robin?) not only reached out to where it was last scanned, but followed up with me and went above and beyond to help me track down an important Christmas package. And to top it off, she was so kind and made the experience so much better!!!Now that is amazing customer service. Thank you!
