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January 2024 by Brittany Lambert
Second time attempting to return a pair of newly online purchased AE jeggings. After the first time of being accused of washing the jeans by the manager and told that they wouldn’t take them, I told her this time that NO THEY WERE NOT WASHED. I bought them on the 1st online and received them about a week away. They sat in my closet til I could return them today. I will not take $10 for these jeans that I just spent $40 on. No ma’am! NOWHERE IN THEIR RETURN POLICY DOES IT SAY THAT TAG CAN NOT BE REMOVED. I still had the tags, just in the Jean pocket. Looks like I’ll be looking for a new place to get my jeans.
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December 2023 by Madeline Herbst
Corinne in the aerie section was delightful! A great help and very kind.
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October 2023 by Kelly McArdle Miller
Picked up on online order with no fuss. Store looked clean.
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August 2023 by Mohamady allam
Nice with many varieties and active girls helping all guests
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July 2023 by taher allam
Nice with many varieties and active girls helping all guests
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March 2023 by Sara T
Very clean store. I didn't speak with any associates while in the store. Only saw the one that was checking out customers. The store has very cute clothing for the younger generation. The only concern we have with American Eagle is we purchased a sweatshirt for our son for graduation pictures and within 2 washes the front pocket on the hoodie began to come off the sweatshirt. For the amount we paid, I had expected it to last longer than a couple of weeks.
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February 2023 by Paul Kern
My go to place for jeans. They last a long time for me and they fit well. The associates were very helpful.
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November 2022 by Micah Goodpaster
With Noah’s assistance, was able to find with at I needed. 10/10
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August 2022 by Emma Grace
Could not pay me to go back to this store. As someone in customer service, I cannot imagine being that rude to customers and getting away with it. Girl at the register was extremely rude and charged me the wrong price.
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August 2022 by Darryl Witherspoon
Nice workers and a very clean store too shop in and I can't wait too go back .
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August 2022 by Gary Richardson
Too cramped and the prices just aren't great. I was pretty disappointed. It's just a mess in there.
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August 2022 by Elizabeth Sutton
Back to school shopping everything you need on sale! Had lots of fun
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June 2022 by Amy Gray
Always had the perfect summer bras my daughter says. She only shops here for them. Thanks to a worker in Cincinnati store named Karen.
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April 2022 by Pam Klinger
Mostly shop online. Stores are great and had good selections though. I did both online and in store shopping this year.(Needed to get out)Shop AE it's great!
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March 2022 by K T
Only for the Aerie StoreThe dressing room is very interesting! The electronic button to the door is a nice surprise.The drawers and displays are sometimes messy. I understand customers come and go quickly, but I think the store could pay attention to their organization a bit more!Not sure if it’s the individual store, but the necessary switch to American Eagle to pay cash is a nuisance.The first time I went was very embarrassing as I had to walk to the next store with undergarments. The lack of care to help cover the few seconds in public made it feel unwelcoming.A few of the employees are very welcoming in terms of responding despite the lack of care to check on the customers.
