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March 2025 by Selena Hasselman
Very nice guy very helpful loved our experience!
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March 2025 by cookie cutter
I sit here at 10:47 on a Monday morning with one employee working, 3 people including myself in line, with other paying customers walking out because of the wait. My only day off and I spend it waiting for service. DO BETTER AT/T. I feel bad for the employee, I hope he gets paid well. Effron was on his game for being the only employee. I sat here for over an hour.
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February 2025 by Jocelyn Eckhout
Efrain was extremely patient & friendly. He explained throughly what I needed to do & figured out I had a obsolete phone no longer in service. We worked through it & got a new phone that works best for me.
Great store & staff! Love my phone!
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February 2025 by casey waller
Josie h-(cashier) of the coliseum store in fort wayne indiana was very short and very disrespectful to me and my wife as well as a elderly couple that came in for a very simple issue of her phone not ringing, josie proceeded to be very rude and tell her she had to wait even though me and my wife gave her permission to help the elder woman, i myself helped the elderly lady with her phone issue, me and my wife picked out the phone we wanted with the accessories we wanted, josie then gladly took my money and didnt do her job to make sure the phone she grabbed and scanned in was the correct one, all while having to have help from another employee while he was with another customer, and complaining about her shift being over and having a bad attitude, me and the wife spent over an hour of our time for absolutely nothing to be told we have to come back tomorrow to continue business, josie then returned the money spent and by the time i got to my truck she was high stepping it to her vehicle, ive been with att since 2009 and have spent my fair share of money with this company and in no way shape or form should i be treated or anybody else be treated this way! I suggest if josie h doesnt like her job and isnt happy with it that she finds another place of employment! What will att do to resolve this matter??????
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February 2025 by Tevin Dawson
Efrain done an amazing job with me, he was very patient, and made sure I got what I needed.
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February 2025 by Zach Warner
Great help
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February 2025 by Ashley Bailey
Very good customer service I was in and out
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December 2024 by Erin B
I went into buy a Ipad for my new buisness the other day and met with Noah. Noah had perfect customer service skills and went far beyond my expectations to set the IPad up and even helped me with adding a buisness line to my existing iPhone! I'm thrilled with my new IPad and would definitely recommend this Att location and will be returning again for future purchases! Thank you Noah for making my day great!!!!
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November 2024 by Elyssa Tran
He very good job and work hard team .I am appreciate. Thanks
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October 2024 by Jenna Teller
Worst experience of any mobile provider store in 20 years. Long waits, rude staff (at multiple times) and not worth your time.
Make the extra drive north (or southwest) but don’t stop here.
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September 2024 by Relando Rencher
In and out very quickly, and got exactly what we want for a price I couldn’t believe! Definitely 10/10 recommended!
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September 2024 by Haley Theado
Jesus and Efraim were so helpful! I had my phone stolen and had to go through a whole bunch of trouble but they helped me out and got me a new phone!
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September 2024 by Leah Smith
Efrain was very knowledgeable and patient with my mom and I. Thank you for your help on our bill!
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September 2024 by Nathan Griffin
Jaylin and Efrain were extremely helpful and patient during my visit. They were knowledgeable about my issues and very efficient.
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September 2024 by Ashtyn J
I had great service here! I had a horrible experience at the Lima location so came here instead. I had lost my phone and he helped me file a claim, log into my email, and get a new phone ordered! I wish I remembered his name, but he was very kind and helpful.
