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February 2024 by T Knight
The Service and Brandon were fantastic.
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February 2024 by Colby L. Matteson
Deborah was very pleasant, helpful, and took her time with us. She didn't rush us and made sure everything was good and we were all taken care of before we left the store.
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February 2024 by Brittany Taylor
Alyssa was able to help my family in so many ways today. She made our experience easy and helped us with quotes for switching over to AT&T. Thank you so much!
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February 2024 by Amy Kennedy
Great customer service!
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February 2024 by Arthur Karst
One of the friendliest stores I've been in!!!! SARAH WAS AWESOME!!! THANK YOU SARAH!!!
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February 2024 by Hayley Riffe
I had a wonderful experience!! Chris is amazing and I will continue to come here every single time. Can’t recommend enough!
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February 2024 by Tia J
After being jerked around by the AT&T Agent location in Angola, our AT&T loyalty rep suggested I head down to the corporate store location in Fort Wayne. Deborah immediately greeted my husband and I and turned a crappy day into a wonderful evening. Her honesty, integrity, warmth, and panache are traits even Cinderella's Fairy Godmother could aspire to. It took 2 hours to transfer files from my old phone to my new one and she kept my boys entertained as if they were her own grandbabies. In all my years of customer service and business, I have never felt like I was in more capable hands. AT&T, if you're reading this, you better treat Deborah right. People like her are rare gifts to this world, and you have an absolute diamond working for you. And Deborah, if you see this, thank you again from the bottom of my heart.
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February 2024 by Eric Justice
Deborah, was amazing and the customer service at this facility was top notch.
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January 2024 by Jessica Davis
I absolutely love the customer service at this store the sales rep are extremely patient and do their best to get you what you want I highly recommend!!!
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January 2024 by Chelsea Vail
Omg!!!! Mrs Deborah was FANTASTIC!! She helped me get a service and all new phones for our family Go see Mrs Deborah or Chris!!! Thanks so much yall!!!!
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January 2024 by Kenny Erhard
Deborah was the customers service representative that helped me out. She was incredible to work with. She really helped me out with my new phone and went over all of the great options that AT&T is offering. I look forward to working with her more in the future. Thanks a lot Deborah you are the best.
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January 2024 by Norman Dalman
Awesome customer service at this location the people are very helpful and decent and tell you about all the offers available this is the location I go to anytime I need something taken care of.
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January 2024 by Debbie Meyers
Greeted me at door, short wait, understood what I needed, very knowledgeable, courteous, respectful, no sales pressure at all. Friendly. I appreciate those things.
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January 2024 by Rick
Because an employee at this store gave my trade in value to another line within the account. I get stuck paying full retail value for my phone. AT&T acknowledges the mistake and only offered a $25 credit.
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January 2024 by Mercedes Rowlison
Dawson and Ivan went above and beyond when taking care of my service. I was having issues activating my phone and account. I went it around 7pm. Fully aware they close at 8pm, with the possibility of not accomplishing what needed done. When I say these two went through multiple avenues and battles to activate my stuff. Because they definitely did!! They asked for assistance from other team member’s. Everyone was starting to run out of hope for the night. We all were at the store till 930 at night trying to get all of this sorted and figured out. We finally struck gold and made a pathway to success. With an activated account and new phone. I cannot recommend these two enough at this location!!! Dawson and Ivan you two the real life today superheroes!!! Thank you so much!!!!!
